Central Bank is a privately held $11.6 billion bank holding-company headquartered in Jefferson City, Missouri. The Central Bank family includes 12 regional banks, Central Trust and Investment Company, Central Mortgage Company, and Central Technology Services. They specialize in community banking, focusing on delivering leading-edge technology with a network of more than 140 branches operating in Missouri, Kansas, Illinois, and Oklahoma; and more than 22,000 ATMs nationwide. Customers praise the bank's friendly and helpful customer service representatives, such as Jessica Turpin, Tony, and Tamara, who have assisted with opening accounts, loans, and refinancing. The Eldon branch is described as great, always there to help, and supportive of the local community. The online banking platform is user-friendly, and the bank is known for going above and beyond to show they care about their customers. Overall, Central Bank is highly regarded for its excellent service and community involvement.
Jessica Turpin is a amazing customer service Rep and I highly recommend going into the bank and ask to work with her!
September 2023
If I have to go in and actually talk to someone, I only want to talk to Jessica Turpin. She's experienced, fast, kind, and knowledgeable in so many areas. Any issues I've ever had, Ive been able to trust her to fix and anything new I need, she's done it.
September 2023
Your customer service representative, Jessica Turpin was super friendly and very helpful with opening a checking account. 10/10 recommend.
