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February 2024 by DRP
Staff was very nice. They did an excellent job of keeping my canine companion calm -- not the easiest task as he does not enjoy going to the doctor or to the groomer.
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February 2024 by kourtney serno
This vet is a joke. I was very upset because I asked them not to flush my dogs ears or stick anything down there. They did an ear swab without my consent. Then my dog comes back in and she's shaking her head from left to right and can't stop. I simply asked them to look in her ears then we would go from there. But nope didn't listen. I confronted the Dr about it as well. They put her on 3 different medications for an ear infection and I never heard of that before. I returned the medicine and I decided to bring her back up to Horton animal hospital in Columbia where she has always gone. They gave her the same ear drops as usual and she's doing so much better now. No oral medicines at all. The vet didn't even understand why she was put on oral medicines because her ear infection wasn't even that bad. I will never go back to lake pet hospital again. Medicines with side affects such as seizures and kidney problems. People please look at side affects before putting your dogs on so much medicines. They don't tell you about them so as pet owners we need to be aware. I also want to add that they did not clean the room in between pets! I was waiting on line to pay after we left the room that went to the lobby and they left the door open. 5 minutes later another dog goes back! Every vet I have gone to cleans rooms in between pets!
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January 2024 by A Michelle Hayman
Friendly, knowledgeable and genuine.
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January 2024 by Don Vine
Experienced staff. Great with pets. Reasonable prices.
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January 2024 by William Hagebusch
They were very helpful with Gray Kitty and his ashes
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January 2024 by Aaron Weaver
Very polite and knowledgeable
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December 2023 by terry kellner
Very kind staff
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December 2023 by Courtney Scott
My female lab had a large cut on her side, I called as an unestablished patient on a Saturday to see if they could stitch her up. They got her stitched within a few hours of the day I called, kept me updated the entire time, and was so good to my baby girl :) they even trimmed her nails while she was under, and contacted me a few hours after to make sure we made it home okay and asked how she was doing. Very sweet office girls, very educated doctor & staff, and made sure I was well informed of what the game plan was for the procedure. I cannot recommend this place enough.
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December 2023 by Donald Shawlerjr
Very disappointed. My dog who is only 16wks old was injured by accident with a Pic axe to the head ....they refused us services after we explained we didn't have the money up front !we asked to be put on a payment plan and was denied .our dog like most peoples pets are like our childrenTo be denied medical services is cold and uncaring
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October 2023 by Kay Ross
They are empathetic and professional vets and staff. We had a bad experience with a previous Vet but the staff at Lake tried to save our Pewee but she died. This staff worked on our cat but due to the previous Vet she died. Lake Hospital in Eldon is truthful and honest. They care about our pets.
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October 2023 by Larry Simms
My teen daughter worked there for almost 2 years and the place would be great if you could get rid of Dr. Kathy (the owner) I am also a breeder and the first litter I sent to this place 3/4 of my litter died because Dr. Kathy could not figure out and just claimed sometimes you have die offs but I chose a diff Dr. At her clinic that only took a moment with routine exams to figure it out and informed me and saved the rest it was something so simple and taught me a lesson but Kathy was unconsoling about her mistake. I should have known when I sat in the waiting room and experienced a man histerically mad because he brought his dog in for help and when he came back he found they uthenized his dog without communicating with him or anything and just tried to justify it at the desk and treated him like he was the problem. Then I find out from my daughter who worked there they placed my dogs on a vicious dogs list when there has never once been a problem. Ever since the other vet office closed in eldon and lake pet got an influx in business they have become conceded raised their prices and even charging emergency visits during work hours when it used to just be an office visit fee. I was forced to take my recent litter to osage beach clinic to avoid that extra fee because when pup's are born they need tails docked and dew claws removed fast or it becomes a surgery and lake pet can no longer accomodate my needs due to over schedule and raised prices so osage is cheaper and don't charge emergency visits for walkins and much cleaner and professional. Every time Kathy docked my pup's tails I always had to go back because she never stitched up and I have had several pup's crying for weeks after because cartilage and bone it still revealed and bleeding. She always had an excuse but other doctors at her clinics rolled eyes and said just ask for me from now on. I'm sorry but Dr. Kathy is out dated and does not care about anyone other than her own interests would not recommend and if you do go ask for someone other than her. She would not still be in business if not for her other doctors.
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October 2023 by Nate Tramel
Truly haven't have better vet service and care. The staff is exceptional and I drive 45 minutes further than needed as their prices are the best in the lake area.
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September 2023 by Lynn Boler
Everyone at Lake Pet is very knowledgeable, helpful, and polite. We are happy with the service we get. Our fur babies love it too.
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August 2023 by Danny Hawken
Every time I come in they are professional courteous and very knowledgeable plus the price is not bad at all. I will be bringing my best friend back
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June 2023 by Ruby Rose
Dr Kathy is the best. Very caring and will treat you pet like her own. Very friendly and helpful staff. They will even call and check on your pet after receiving care to make sure it is doing well.
