March 2023 by Terrell Bail Bonds
This guy is a complete joke, do not take your bike to this man. To be certain it is the correct shop the owner is Charles "The Britt" Ratcliff. I took my bike to Mr. Ratcliff on March 18, 2021 and it is still not repaired. We hade 4 issues on the paint color, which I constantly provided to him what I wanted when he told me he could rebuild my bike for less than the Insurance Adjuster scheduled if I allowed him to use used parts and use auto paint and not Harley Davidson Color paint. I then gave him the color match code for the color I wanted and we have been on hold ever since. He consistently referred back to bright flashy colors with metal flake in the paint, I was going to look like Elton John riding a Disco Ball, if he painted what he wanted. Then, 15 months into this ordeal, I asked him where we were at and he said that now I would have to pay $750 for it to be restored to factory (I had a $250.00 Deductible) and then if I wanted the different color it would be $1,200.00 for the custom paint job. He agreed to the job, has delayed completion of that job, and now he is demanding more than my deductible for the job, while using less than specified products he stated to my Insurance provider when they issued him payment to repair the bike. DO NOT DO BUSINESS WITH THIS INDIVIDUAL, HIS BUSINESS, OR ANYTHING CONNECTED WITH HIM.
