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February 2024 by Bruce K.
friendly and quick service.
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September 2023 by Matt N
Please, go somewhere else!Either that, or be prepared to wait a week to get your script filled... if you're lucky. They are horribly backed up and don't care to fill scripts in a timely manner.And if you try calling in, forget about it. They never answer. When you are inside the store, you just hear their phone ring and ring and ring. They never answer. Not even calls from other CVS pharmacies. So if they have already pulled your script for processing, it's an act of God for them to release it so another pharmacy can fill it sooner for you.Again, just save yourself the stress and anxiety and go somewhere else!!!!!
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August 2021 by Google user
Incorrect instructions and dosages on prescription, had to call my physician to re-confirm his instructions. The pharmacy got it wrong - didn't even fill the correct quantity and instructions were incorrect on one medication and nonsensical on the other. That's both irresponsible and dangerous.
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March 2021 by Zach S.
Terrible service. Staff is very lazy and they never answer the phone. Inconsiderate and lackadaisical. Not worth any of your business. Go to one of the Walgreens nearby instead.
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January 2021 by j
Horrible!!! they never answer the phone for questions or even if they received my medication. They take forever to get my medication filled . The worst pharmacy ever go somewhere else anywhere else!!!
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January 2021 by Brad Anderson
Incorrect instructions and dosages on prescription, had to call my physician to re-confirm his instructions. The pharmacy got it wrong - didn't even fill the correct quantity and instructions were incorrect on one medication and nonsensical on the other. That's both irresponsible and dangerous.
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November 2020 by Maggie M.
Dropped off prescription and they said they would call and that it should be an hour. They forgot about it and never called. When I tried to call them 4 hours later, I waited at least 15min to talk with someone and they were confused bc script wasn't in system yet. Eventually they found the paper script and filled it. This place is just not worth the trouble, there r too many other pharmacies who want business to continue to patronize them. I will not be going back again
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April 2020 by Marc Fairman
Typical good CVS
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April 2020 by Sarah G.
The manager of this pharmacy is flat out rude. So rude that I refuse to go to CVS for any of my prescriptions while I'm in town. I'm a CVS Caremark holder and he failed to tell me that my prescription would cost $98 before filling it. Although he apologized that didn't change the fact that it was $98! Next time enter a coupon for me to make up for such a big mistake. Luckily I was able to afford the prescription, but I recently found out that it would've been $27 with a CVS coupon!!! Also- I asked him a simple question about my prescription being cheaper elsewhere and he gave me no reaction. Just tried shooing me away. I didn't get his name but he seemed to be the one in charge based on his rude attitude and attire. Go to the Walgreens in Diergerbs Center right down the street. You'll be greeted with a much nicer attitude.
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April 2019 by Tracey U.
This review is for the pharmacy only. There needs to be some serious changes. They don't fill your prescription. They call you three days after you call one in to say they need to order the medication. You go to pick it up a week later it's not filled yet even though you are told its ready.....and then you stand and wait. You can hear the employees complaining to each other about everything, including customers. People wait long enough to make friends. One lady on a recent trip told me that she could go do a work out at Gold's Gym it's been taking so long. The people behind the counter avoid eye contact with you so it's hard to find out what's going on. Literally they just walk away from you and you don't know if they're working on your prescription or they're doing something else.
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March 2019 by Steven B.
I rarely have an opportunity to shop at a CVS. Simply because, there isn't one near my home or work. So, I have become a Walgreen's man. I even have stock in Walgreen's. However, I am here to say, this CVS impressed me. I enjoyed the lay-out of the store. Not all the aisles were going the same vertical or horizontal direction, some were off to an angle. It actually made browsing an adventure. The staff working the floor were helpful. One gentleman greeted me and asked if I needed assistance and I told him I was good. As, I browsed more, I probably had that lost look on my face and he asked again if I needed assistance. I told him, like I tell so many other retail associates, I can do more damage shopping alone. He assured me if I needed help, to let him know. I had browsed enough and couldn't find the last item I needed. So I broke down and asked him for assistance. Instead of telling which aisle it was in, he took the time to walk me over to the area I needed. I told him, he could of just told me the aisle. He responded, that's not how we do things here. Wow! Now that is some good customer service. Checking out, I had a very personable "older lady". (I only called her out as "older", due to a previous reviewer saying she was rude) She knew the lady ahead of me as a regular and asked how she was doing after a illness. Nice touch in customer service. As she rang me out, she made small talk and had me on my way. Chances of returning? - When I'm in the area, yes. When: February 13, 2019 Why: Stop before dentist appointment
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June 2018 by Katharine H.
Sometimes when I'm lazy on a midnight run I go here instead of the Highlands Walmart. However I wish you had more options and were more competitive with the Walgreens nearby. And I wish you brought back the Dove truffles and the cherry Burt's Bees chapstick, which is my favorite and I bought it here first.
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March 2017 by gail spangler
Victoria was wonderful when helping me get information about a medication. She is professional, personable and very patient with questions! An asset to the ELLISVILLE store.