“Katie @ Creve Coeur was an absolute rockstar! I called with some challenging embroidery questions & she was on top of it by emailing her regional manager for the information I needed. She explained the next best steps for me to take would be to give the store a call back in a day or so for confirmation I needed to use their embroidery services. Because Katie was so helpful I was willing to wait for her manager to respond to her. We ended the call. About 2 hours later, Katie took it upon herself to give me a call back herself to tell me the information her manager responded with so I didn’t have to wait days and call back and talk to someone new maybe even have to explain it all to that person before getting the information needed. So thank you Katie!! You are much appreciated Rockstar!!”
“Looking for medical supplies needed for my son after his recent release from a long stay in the hospital, which he needed at home during his very long recuperation. This is the only place I could seem to find the most closest equal items to what he was using in the hospital. The time of delivery from time of order was quick and the order was accurate and as I expected. Will order again. Thanks.”
“After bad experiences with two other companies for my urostomy supplies I found Duke Medical supply a few years ago, and if possible I would give them a 10 start rating. The people I deal with are always very nice, very efficient, and always treat me very well with a good sense of humor. They ship products quickly and always get the orders right and packaged well. I just can't say enough good things about them.”
“Bad knees needed a lift chair. Entered showroom and was greeted by Cindy. She showed me all the chairs and I tried them out. Made my selection and Keith handled the paper work. Pleasant experience no pressure. Chair delivered and set up the next day. Good experience”
“Had an amazing experience renting a lift recliner chair for a month for a surgery! I was coming from out of state and staying in an Airbnb and the whole process from selection, drop off, and pick up was smooth and hassle free! I made a virtual consult to see the inventory and was helped by Abe to find the exact one for my height/weight. He was SO HELPFUL, friendly and available for any questions I had! We ended up extending our rental from 3 to 4 weeks and he made sure we still got the first pick up window. He went above and beyond to make sure I had everything I needed, and even called the crew to make sure they came before 10 am to pick up the chair since we had to check out by 10:30am from our Airbnb. The pick up and drop off crew were so friendly and fast in setting up and breaking down the chair. I will DEFINITELY be using this service again and highly recommended!”
“Wendy set up the appointment and was wonderful. A few days later, Gary arrived and was wonderful as well. We look forward to the installation of the stairlift next week. They were both very kind and easy to work with.”
“I’ve known about and shopped at Fitzpatrick for more than 40 years. As a child my mom would get our prescriptions at Fitzpatrick and now they take care of me as I navigate hospice care. Fitzpatrick is comforting and feels like home.”