Westlake Ace Hardware is known for its extremely helpful and friendly staff who are always ready to assist customers in finding the right supplies. The store is clean and well-organized, making it easy to shop. Even during remodeling, employees go the extra mile, like making multiple trips to find items. The paint supervisor stands out for his ability to create specialized products, showcasing his knowledge and courteousness. Customers appreciate the pleasant interactions with the checkout staff and the overall atmosphere of the store. While there may be occasional gaps in product knowledge among junior employees, the majority of the staff are well-informed and eager to help, making Westlake Ace Hardware a reliable choice over larger retailers.
Great hardware store. Prices are a little high comparatively speaking but nice clean and well staffed store!
October 2025
Extremely helpful in cutting plexiglass to size, finding the right wood, paint and other supplies needed. Friendly staff, clean store
October 2024
Even though the store was undergoing remodeling so the items I needed were practically buried in the back of the store, John was extremely helpful, and made multiple trips to the back to dig out what I needed, Huge thanks to John!
