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March 2024 by Miles Deep
This is the worst bank I have ever been to. I got such terrible customer service I am closing my account with Bank Midwest. I would give 0 stars if I could.
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February 2024 by Andrea Bundy
Need more tellers. Always waiting forever at the drive thru.
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August 2023 by Jack Arnold
Banked here for around 20yrs. Had them put hold on my check due to lack of funds due to having a injury at work and being off for months. Kinda need my money for bills but nope gotta wait on them... Definitely closing my account in the next few days, after they decide when I can have my money. Very rude teller that worked the window really wouldn't tell me what was going on. Very unprofessional and rude.
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October 2021 by Victoria Kennison
The folks at the Excelsior Springs branch were extremely helpful. A Lady by the name of Debbie Mapes did an exceptional job working with us. She went above and beyond the call of duty to make sure everything was right.
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May 2021 by yuan shui
They won’t help me on anything , hanged up on me to avoid to talk to me ( I’m a customer), I called back been told everyone is busy will call me back but never called me back. They will rob you if you have an account here !
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July 2020 by Jack Mayabb
awesome
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May 2020 by Michele Milledge
Great experiences!
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November 2019 by Katie Bellis
Go to the one on Crown Hill. I don't care for the unhelpful people at this location.
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October 2017 by David Reeves
Everyone is very friendly.
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June 2017 by Kelly O'Dell
People are very helpful!