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February 2024 by Cindy Collins
Ordered a pizza it's now been 2 hours and still no pizza. Trying to call to find out where it is and have been on hold for almost an hour I guess they figure you'll get tired of holding and hang up well there right to hell with this storeKid-friendliness: Not
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November 2023 by Kyle Herren
Went in with my 10 year old today around 1:15PM. Cashier was throwing F bombs and expressing how bad he hated the owners. Said over and over he didn’t care anymore and that if someone didn’t show up he was going to quit. Customer behind me who appears to be a manger from orilleys said he was going to call Megan and tell her how this employee felt. I hope he did know the owner and he did report this. Kids don’t need to go into an establishment and hear this kind of language and hate. Very disappointed that someone would allow this and hire these type of individuals.
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October 2023 by Michael “Michael Smith” Smith
It's slightly amazes me that the most popular or busy place in all of excelsior is still so shabby and falling apart. I wonder how many people's information has gotten stolen due to a "non working". Chip reader. Yet the only employee checking seven people out doesn't even attempt to use the second register that isn't broken. Having to navigate around a semi truck parked literally at the front door is quite unprofessional, all because of the delivery guy doesn't want to dolly the product in as with any other business. They always have second tier drink brands and food brands, which is why they're trying to come out with their own. Kind of wish we had a better gas station, half the time their pumps aren't even working.To be clear, this is management or ownership issues ,not employees
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October 2023 by Ohana Williams
Who ever worked tonight inside of Casey it's dude with green hat and he is old I was playing around with my mom and he came up and hit me really hard in the back of my head and it hurt badly I am 18 year old kid this happen on 10-13-2023 at 8:23pm I will get ahold of your boss and I will make sure you will get fire dude I am handicap person idiot
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October 2023 by Brant Fillpot
Kitchen staff was rude when I told them I was there to pick up a pizza order. I’m always nice and polite when speaking with strangers. Not sure why I deserved to be treated like that while I’m spending my money.Person cutting pizza and putting them into cardboard trays for single-serving rack was NOT wearing gloves and constantly combing his fingers through his hair. He must have seen me watching because, while he still wasn’t wearing gloves, did not touch my pizzas with his bare hands.Will not be returning to this store. I’d rather drive to Liberty, 30 minutes away, to purchase my pizza from a store that takes health precautions and is friendly to customers.
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September 2023 by Dinino Dinino (ArkAngel)
Old wings and a rude night crew to boot. I honestly wouldn't be surprised if someone from the city ends up robbing or burning down this gas station as compensation for wasting their money. From reading all of these reviews, it's obvious their experiences were just as bad as our experience. Not to mention you have marijuana posted all over your internet page. This location is just as doped up in real life as it looks on Google search.It's only a matter of time until QT moved here and takes all of your business at this rate.
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September 2023 by Carl Conant
Pumps frequently broken/receipt paper not restocked. Windshield washer tanks are almost always empty. Poor location.
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August 2023 by Erin Williams
Ordered pizza for delivery, didn’t get the right pizza, and got super old wings we didn’t order and a random half made taco pizza that was just old refried beans and sausage. Went to the store and was told I needed to bring the food back first. Then was told that Doordash had to give my money back, but called door dash and they can’t do that unless they reach the store. The store never answered and still doesn’t answer the phone. So I’m out that money. I quit using this Casey’s. Made me never wanna use a Casey’s again. I can’t wait for QT.
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August 2023 by Caleb Whipple
4pm in the afternoon and they have 1 register open with a store full of people. This place is in trouble when QT comes to town.Now that I think about it there is always a line 4 people deep at this location.
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July 2023 by chele Sharp (Chel)
Apparently, now the staff asks if you want your change back or not. I tried reach manager. after being left on hold for 13 minutes, I decided to just leave a review. I'm not sure why it is they don't think people want their change back. We work for our money and change. Adds up to a loaf bread or milk. But I'm not about to leave my change for somebody else to spend, however, as they please or because the company doesn't want to pay their employees. I'm surprised they didn't ask for a tip. Personally, I should be tip bringing you our business.
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July 2023 by Kerry Elevier
What a joke. They actually turned all the wings over to hide the fact that they burned them! Why serve this?
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May 2023 by David Davis
The pizza last night was fire! Cheese sticks too..... AMAZING!
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May 2023 by Terri Reynolds
This is the WORST Casey's ever!!! I can go in anywhere between midnight and 3 am and the pizza is ALWAYS old!! I'll ask the older lady that works in the kitchen during the week on overnight shift if she has any fresh pizza coming out anytime soon, and her response is ALWAYS NO!! They always try to tell me its only been in the warmer for about 45 mins, ( the response is ALWAYS 45 mins ). I know better!! I used to be a DM for C-Stores that made Pizza. I've tried to go on the App to order ahead in the middle of the night and it always tells me its going to be at least 70 mins.... ridiculous!!! Tonight a lady came in to pick up a Pizza that she either called in or ordered online, and the employee hadn't even started to make the Pizza...the lady had to sit in her to wait for it.... it was 2 am!!!! The Management at this location is one of the worst I've ever seen. Equipment is always broke and they are always out of product! Pumps are dirty, the lot always has a bunch of trash in it!! This store needs a NEW Manager and a NEW DM!! I can't wait till Quick Trip opens in Excelsior Springs!!
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May 2023 by roberta shoemaker
Tried to call and order a pizza! No one ever answered! So drove out there to order in person the man that was making them was cussing and talking to himself and throwing pizzas so instead of ordering I was going to get a tea there was none then the guy working behind the counter with two black eyes and black teeth informed me that someone had stolen all of their telephones last night. WoW won’t be going there again.
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May 2023 by James Ross
I ordered a couple pizzas and they said they were on the way never seen them then called them never picked up