Chuck Anderson Ford, established in 1974, is a family-owned dealership located in Excelsior Springs. Over the years, it has grown to meet the needs of a growing community while maintaining friendly, personal customer service. The dealership has built long-term relationships with customers who often consider them friends, reflecting a high level of trust and loyalty. Known for its high-quality, reliable, and valuable Ford vehicles, Chuck Anderson Ford is recognized for its commitment to customer satisfaction in both sales and service. Customers appreciate the quick and attentive service, with many noting that their requests and concerns are listened to carefully. The staff is courteous, professional, and helpful throughout the car buying process. However, there have been some concerns about pricing, such as a significant increase in the cost of a vehicle repair without much explanation. Despite this, the dealership has shown good customer care by reaching out to address concerns and provide courteous service. Customers who purchased vehicles, including a 2024 Bronco Raptor, received personalized attention, with staff taking the time to explain details and even offering extra services like airport pickups. Overall, Chuck Anderson Ford is valued for its friendly atmosphere, dedication to customer satisfaction, and strong community relationships.
Chuck Anderson in Excelsior springs was great they had fast and friendly service always checking to make sure you are happy with their work and asking what they can do to make your experience better I highly recommend
November 2025
I couldn't answer more questions as everything was handled by phone...appt, car pick up & return, etc
October 2025
Great place to do business! Service dept is always A+..!!
