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September 2023 by Jody Foster
Brian is an excellent worker. He knows all the answers to my questions. He explains everything so clear. He is an asset to my place of work. I appreciate him so much.
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March 2023 by jerad blocker
Order some stuff through Amazon. Amazon shipped through the post office who delivered my order to some place in Excelsior. Filed a claim and the case was closed immediately. They refuse to tell me where it was dropped off. Almost $70 in stuff I can not get now. I have opened a case with Amazon to see if they can help recoup or get my order. USPS needs to do better, maybe verify the address before dropping it off.
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November 2022 by Meina Day
Refuse to deliver packages that won't fit in the mail box. Always a different excuse why. Called my house "sketchy" when I inquired about it. I work for the police department, we go to church, have never been in any sort of trouble. We are the least sketchy people! Completely unprofessional.
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August 2022 by Michael Colvin
Inconsistent service. Pretty sad that the delivery people they retain satisfy government requirements and expectations. Getting real tired of no answering phones, 3 different mail carriers in one week, and packages not delivered because mail person is lazy and doesn't know how to leave things anywhere but the mailbox. God forbid we dismount to walk 3 feet. I pay for a delivery service to have things delivered, not to have to go to the post office myself. Get it together
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July 2022 by urban schaefer
Very nice and polite employees
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December 2021 by Reed Anderson
I visit this post office almost daily and I have had nothing but courteous and efficient service from everyone that works there. They are knowledgeable about their services and they almost always have a good answer for my questions. The service here is ten times better than anything I ever received in KC.
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April 2021 by Ashley Palmer
Why is the my mail lady signing my name to my children's medicine package without my permission and bragging about it over covid-19. My suggestion is care sanitary gloves for customers to sign there own packages PLEASE AND THANK YOU!!!!
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June 2020 by Melody Killa
Had a package marked as delivered but I have not received my package and cannot get a hold of a live person...who can help only automated service is available so what am I screwed
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May 2020 by Allison Lester
Informed delivery shows mail....get home from work and the mailbox is wide open, no mail...no answer at post office...impossible to call...
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April 2020 by Lauren K
Love the employees, always fast and friendly. Never had issues with missing packages, fast delivery time everytime I mail out of state.
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October 2019 by Sean Clark
Not really pleased with the service of our postman right now. I have had two letters sitting in the mailbox since 9:30am. He just flew by on Highway 10, stopped to deliver the mail to the business next door, which does not have a street mailbox, but I guess my mail was deemed unimportant to him flying by. I'm now on hold with the only phone number that I can reach for the postmaster general. It is his job to stop when the mail flag is up! If he doesn't want to do his job, he should quit and let someone that wants to do it correctly do the job.
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September 2018 by Jan H
People at main office are nice, but I have been trying to get my mail correctly delivered for close to a year. There is always some excuse for why I constantly get other people's mail, and they get mine. So far the reasons are:
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August 2018 by edward emery
How a phone thT I can talk to a person instead getting automated or stinking Spanish this is the USA not mexico
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July 2018 by Marisa
I recently had live chicks shipped from California. They were supposed to arrive Wednesday by 3pm. Paid priority express next day with the money back guarantee - the whole shabangdingy. Thursday afternoon rolls around and the shipping says they still haven't left Sacramento, CA. Keeping in mind these are live chicks that will only last a couple days. I went down to the post office to see if I could get any information and let me just tell you Dina and the young man at the front desk were SO nice and helpful. I just assumed post office employees were kind of like DMV employees - relatively grumpy and unhelpful - boy was I wrong (at least at the ES post office). They took my phone number and told me they would call me as soon as they arrived. And they gave me all the info I needed to tell the shipper that she's totally entitled to a refund on the money back guarantee for priority express. Saturday rolls around (they were WAY late but not my post office's fault) and I got a call at 5am from Sophia telling me they arrived and that I could come get them at the back door even though they were closed! While I'm not exactly happy with the USPS in general because they were 4 days late (thankfully the majority survived), I could not have been happier with the service at this post office.
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June 2018 by Bonnie LaPee
We have the best post office! They are efficient and the employees are so helpful and friendly!
