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January 2024 by Kyle Porter
Horrible customer service. No one there to help. Hurry up and herd in the cattle they need to make a profit.
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January 2024 by Adriana Douglas
It is literally so annoying speaking to a robot on the phone. Get some customer service.
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December 2023 by Becky
We went in about 2:05 pm, did not have an appointment, but there was no one waiting. When we signed in the system said next available time was 3:10. Needed this done today so we accepted that time. System said if you leave be back 10 minutes before your time. We left but went back about 2:20, he was taken back at 2:25. Don’t understand being told 3:10 when that was not correct, had we known, we would not have left for even that 15 minutes. I WILL NOT go back to this location and WILL NOT recommend them. Very disappointing.
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July 2023 by Haylee Miller
Went for my glucose test & had to have some blood drawn, Mckenzie did an AMAZING job, I didn't feel a thing and I'm usually terrified of needles. 10/10 would recommend. They got me in and out in no time & the check in process was very quick and easy! Thank you for such great service
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May 2023 by Chuck
Very bad experience why would you want to go here! We told the phlebotomist I was drawing the blood child would be comforted with his comfort dog. Our child has certain needs. Her reply was I don't know where we put the dog at. I said well I guess not. Well if this sounds odd to you within thankfully you don't have that experience. And this is my kid . For myself well I've hadsurgeries so needles and knives and other things prodding on my eye while I'm awake.now from me the needles I just take it and go with it. But this woman here makes a living at taking blood samples did not want to hear it. I should have been more insistent. Then her comment that he's already pulled in needle out and my kid goes and benzes arm cuz he wants to give me a hug, she starts flipping out. So I quickly made sure that my son's arm went back down in the unbent position. Apparently she said it was out because he had pulled it out of his blood vessel but not out of his arm. When you see something out it's not still stuck in. Now maybe a medical professional may know something different but that's not us. She made later saying well he seized up. I said you said it was out and she said I meant out of the vein. So as she was talkin with one of the other ladies there, she said well he damaged his arm but he she didn't want him to be hurt ?.Okay damaged his arm and did not want him to be hurt ? which is an interesting combination of words in a statement. Now technicals I believe she knows the technicalities.. I was concerned cuz she was in a rush and looking past what was in front of her so she could to quit and go wherever she was going to go after work. So that's the impression she made. She didn't tell me she was here in a hurry to get home or whatever she was going to do. I can't read them mind but it came across strong and loud and clear. We've had better experience at the county health department! Then the other young lady let's hope she was just trying to be helpful and not cover this other woman's backside. But she said you know I take medications for anxiety and is good not to make a big deal about when he comes in. Well we certainly did not do that. We had told the other woman that experience we had recently had with him giving blood samples. They didn't pay any attention to any of that and we have horrible experience. So you decide if you're going to go there or maybe to another quest office or someplace else. Now I will tell you that at your local county health department if they can do the test will run it through quest and it'll be a fraction of the cost.
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April 2023 by Evan Judge
Can't get a hold of anybody through call. Phone line takes forever.
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February 2023 by Sizzlin Red
I had made an appointment to get some test done. They were on time and very efficient. Carson helped me and she was great. I was in and out in no time. I had my test results within 24 hours.
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August 2022 by William S.
Fast friendly and very good at their jobs
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April 2022 by Jon Rose
I had a 6:45AM appointment. Check in was easy and they got me right in. I came in to have blood drawn, which normally takes awhile for me because phlebotomists have a hard time finding a good vein. Kenzie actually listened to my request to draw from the forearm and got me on the first stick. She was fast and professional. I really appreciated getting her this morning and I will be sure to request her next time if I can because she didn’t turn me into a human pin cushion like many others have. The office was clean and the the way they took payment and everything right there in the room was fast and convenient. No standing in line to pay before or after the visit. I will most definitely be coming here to have my lab work done in the future.
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February 2022 by DONALD SIKES
Very friendly staff.wait time is short.
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October 2021 by Reannon Lowery
Appointment times mean nothing so don’t bother making one. Staff is friendly but don’t expect to get in at your appointment time. 20 minutes later, still waiting. This is the second visit with an appointment, that wait was longer.
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September 2020 by Thomas Abernathy
Got me in right away with no appointment and found my vein with no problems. Very friendly and helpful staff. This place gets a A++ for their service's today.
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October 2019 by Carla Taylor
Very poor experience. I left my doctor's office on Wednesday knowing they were ordering a blood test the next day. So on Saturday morning I go to get my blood work. However, the woman working couldn't find any orders for me under my name or DOB. Ok, at this point I'm assuming my doctor forgot to order it, it happens. So I leave a voicemail asking them to order the test, as it's Saturday and no one's in the office. Monday morning I get a voicemail from the office telling me they've had the order in since Thursday. Ok, I move my whole work schedule around so I can get off early enough Wednesday to get this test. I have to have the results for our gender reveal. At 3:15pm today the door was locked. I called and was told their whole system is down and she was told by her supervisor to lock the door 15 minutes early. I've been promised that they will find my order and call me asap. I'm still waiting to get my blood work and in the future I'll choose another company for labs.
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September 2019 by amber fox
Had to be someplace and only had a very little time to get a draw. They had me in and out in 4 minutes. Great job!
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August 2018 by Molly Hopkins
I have been going here for a few years now and they are always fast and friendly.
