-
July 2025 by Patrick Parks
Can never help with anything
-
July 2025 by Debby Klinger
We switched from being a Verizon customer for 27 years. Josh helps us every step of the way, made sure we were satisfied with equipment. Prices were much better. Fast service. Great experience.
-
August 2024 by Patrick Kennedy
Watch Amer. Snake oil salesman, when all I needed was an insurance plan, not a new line for his own personal commission that day.
-
August 2024 by Terri Clark
Friendly and very good service
-
July 2024 by John Waller
Needed to cancel service due to a death requires a on duty manager. None at 2 locations I tried. A waste of my time dealing with such a poorly ran stores. Just a disgrace.
-
July 2024 by Sarah Siebert
Gage was very helpful and patient with myself and my 3 kids. He helped to successfully secure my son's birthday present and he had a great attitude the whole time. It's always best to accomplish new things at a corporate store anyway.
-
July 2024 by Christina
Almost wish I'd stayed with t-mobile or went somewhere else. This store screwed up my trade-in and refused to help me when I realized. Customer service is trash, once they get your money. They will keep telling you to call Customer service for things they are at fault for.
-
July 2024 by Traci Bujnak
AMER was awesome!!! He was very helpful, professional and informative. So glad we were helped by AMER.
His colleagues on the other hand... could use some retraining in customer service. Not really professional, kinda rude and unwelcoming.
-
June 2024 by michael dooley
Amer was very helpful, polite and kind . He resolved my issue in 5 minutes and it was perfect
-
June 2024 by Amanda G
Amer was wonderful to work with, very patient, and worked hard to get us the best deals.
-
June 2024 by Nikki Baker
Amer provided great service! He fixed my billing issue.
-
June 2024 by Anela Beslagic
BEWARE - I would highly recommend NOT working with Amer Alajbegovic. He will cheat and liar to anyone who he works with. He added a line on my plan without my knowledge and lied about it after the fact, said “he is saved me money”. Thankfully the other employee and manager were great to work with and resolved my issue, but it was a huge and unnecessary waste of my time.
-
June 2024 by Nicole French
Matt helped trade in my phones. He was very helpful and very nice!
-
June 2024 by Madison Morgan
Fenton store gets huge kudos!! I left the Arnold store absolutely frustrated with employee, Roy.
That didn’t scare these Fenton employees off one bit. lol. They swooped in to create a different experience. From the DOOR the environment is amazing. These employees like each other, they work together, they joke..the team is awesome.
I feel like I talked with every person in there at some point just because they work together to create touch points. They 100% made it right for me. Love my new phone. Thank you to the managers here! Definitely doing some things well.
And thanks to Gabe. Preciate you guys. ?
I’m working on switching my husband to an iPhone and when we do- I’ll be headed to Fenton!
-
May 2024 by Ian N.
Had the smoothest phone trade in and upgrade in a long time, thanks to the associate Abby.
She was friendly, quick, attentive and very knowledgeable the entire time, and also was able to help me save money on my bill.
