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April 2023 by Laura Bess
This store is close to my home
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March 2023 by Mina W.
walked in and 2 minutes later they were calling security followed us around the storeit was so unpleasant Katrina Fergerson count your days you racist scary bish..I hope they fire your ass
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February 2023 by Steve J.
The signs on the shelves are very helpful. My family must have gluten free foods. Throughout the store the price includes if the item is gluten free.Their meats are the best.The prices are high
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August 2022 by Patricia Egan
Clean , courteous & helpful
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August 2022 by Joe Goodwin
Excellent quality produce and Deli foods!! The employees are always helpful. Also love the Pharmacy customer service. And they always bag our groceries in the manned check outs. ????
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July 2022 by Jessica Dybala
My prescriptions were called in over 24 hours ago… I come in to pick up at least some of them because there were about six called in total. I go into pick up my prescriptions and none of them are ready and they didn’t even give me the courtesy of a phone call and now I have to waste more gas money that I don’t have because I lost my job and come back again in 24 hours when I’ve been in pain for five days. I used to like this Pharmacy now I have zero respect for them whatsoever.
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June 2022 by Mary C.
Love the store and how easy it is to get in and out of. Their smoked meats make dinner for my hubby and I an event every night!
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June 2021 by Jason M.
If you enjoy being claustrophobic and bagging your own overpriced groceries, then you're in luck.
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May 2021 by Jen K.
I went right before 7pm to get some chicken tenders from the deli. There was one person in front of me but when the professional shopper walked up he was helped immediately while I still had to wait five more minutes. The lady in front of me had a large order. The chicken case was already empty??? When someone finally came out of the back I asked if there were tenders. She said no. I could barely hear her. I asked was there any fried. She said no. So I looked down into the case to see what was prepared and she just walked away and into the back! Sorry to say I finished my shopping. I should have just left. After checking out I tried to ask the cashier about the deli hours and they weren't certain. That is fine. I called after leaving to ask about it. After going on hold for a while I was told that dierbergs chicken is over at 6pm every day. I was going to ask whether I could order ahead if I knew what time I'd be there but the phone was slammed down hard when I asked. If they treat customers this way, how could I shop there again in good conscience?
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May 2021 by Mary F.
I don't understand why you have to load the grocery bags in your own cart now . The cashier hands you a bag at a time . No regard for heavy items first. At Dierbergs prices they need to bring back baggers. I've also noticed longer wait times with having the cashiers bag. Fast, friendly service - no. Schnucks is getting more and more of my business.
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March 2021 by Amy S.
We have been going to this Dierbergs since they opened. Tonight was absolutely the worst check out experience. I understand with the pandemic changes had to be made but they made tonight's visit terrible. At 5:10pm only 2 registers were open. There were 2-3 people in each line and neither was moving quickly. We usually don't pick the checker that was in this lane because she always seems mad and doesn't want to be at her job but the people ahead of us had the least amount of items to check out. We were wrong since they have cut back on baggers and they bag there own groceries most of the time it was a lot slower than it should have been. Finally we were getting checked out and no hi hello from the cashier she said nothing. Finally a familiar face came to bag as we were almost done. Since they have put an open space between the register and where the bagger should be she threw our item on that counter. Luckly it was meat and not breakable but really throwing our items like she was mad she had to be there. I was extremely disappointed with this service. Will go back but if this service continues we will start shopping other places.
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December 2020 by STL resident C.
Oh wow. Dierbergs was my preferred store to shop. Love their signature food items. But something missing here at this location. Even my favorite pumpkin loaf is missing oil or something. Unfortunately, I bought 2 loaves at regular price. :( wonder if I can exchange at another location. People nearly run you over in this shopping center. Maybe they need clearer cross walk signs, or a speed bump, or added stop sign.
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November 2020 by Megan D.
The absolute worst customer service I've ever experienced. If there are no chicken breasts in your meat cases, maybe just expect to get some customer questions and train your staff accordingly. I will never step foot in any Dierberg's store again and will be sure to spread the word.
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November 2020 by Jonathan McIntosh
Everyone is super friendly here. We have several regular prescriptions called here and they are always very accommodating.If they don’t have something in stock, they always call us and let us know there will be a delay. They have offered to send our Rx to another pharmacy when there are delays.The communication is great and we have been very happy. Would really like it if they added a drive thru pickup (seen it at other Dierbergs) that would make it more convenient.
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October 2020 by Rachel E.
The customer service at this location is severely lacking. On multiple occasions there have been situations Dierbergs employees should have been able to resolve, but were only able to do so with an attitude. Example: I was paying with a gift card, the cashier didn't know how to complete a transaction with a gift card. The cashier asked colleagues for assistance; another cashier was finally able to help, but chimed in with the snide comment "you weren't doing it right", directed at me. Well of course I wasn't doing it right, I asked the cashier how to do it, I typically pay with a debit card. Today my receipt printed without the Dierbergs logo, since "I walked away" there were no options for me to get a receipt with the logo on it (for Ibotta purposes). I asked if I could return and re-checkout, customer service replied "well that would take a lot of our time and yours".My original review didn't even cover the time I asked the cashier if a deli item was ham or turkey. The cashier opened the deli bag, sniffed the meat, and proceeded to tell me her guess at what the item was (I questioned if the bag had been accidentally mislabeled). How flipping gross is that?!? I ended up not buying that deli item, and avoid that cashier at all costs now.
