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September 2023 by Sherri M.
Took jeep there because of squeal in tire, they told me they spun jeep around in circles, figure 8's and never heard anything. I was 1 minute from the Afton Dobbs, I get home, my wheel locked up...took it back, broken axle, it was not broke before and I am familiar with a broken axle. They broke it, and I had to pay them to fix it...go figure
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September 2023 by Dawn Fromme
I have been going to the Dobbs in Fenton for two years now. The staff is pleasant and professional! I can understand why they are always so busy. Thanks to all of you and all you do!!
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September 2023 by Thomas Canetta
Quick visit to remove nail and plug. Dropped off at 930, done in less than an hour! Professional and efficient
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August 2023 by Kristi Hardesty
What a great experience to end a terrible day! I had gotten a flat at 2am that day in my mother's car, only to find out she didn't have a spare or a jack! The day just declined from there... I finally was able to get the tire off and make it to Dobbs by 1pm ( 3 people stopped to help me get the lug nuts off, and I needed a low profile jack!). Mario was nothing less than exceptional! Not only did he get me a great tire for a great price, he also gave me information on how to get my mom a spare, and had me come back after I put the tire on to tighten the lug nuts (by hand ?) for me and make sure I was safe to go! Bravo !!! I would drive out of my way to go to this location for as long as he is here!!! Thank you again Mario, your kindness is not unnoticed sir!
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August 2023 by Margie Daniel Schmitz
Wonderful experience as always. All the Fenton Dobbs team members were welcoming, business friendly, explained the cost, repair service and estimated my wait time at 60 - 90 minutes. I got myself a complimentary coffee, logged into their WiFi to wait.The great news came 45 minutes later when my car was ready.IN. UP. FIXED & OUT! ? thanks again.KirkwoodMargie
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August 2023 by kent jones
Dave was the counter associate I dealt with. Very friendly and helpful. Treated me respectfully even though I only had a simple inexpensive repair. I will be back for new tires.
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June 2023 by Michelle Roberts
Excellent communication, quick service and no sales pitch. They are honest about repair work and use no pressure if you decline. They are our go to shop and they come highly recommended. My husband works overnights so when he drops his car off in the morning, he always leaves my phone number so they can follow up with me and many places don’t bother calling me they call him and then his car just sits and waits for him to call back. Fenton location always calls me personally and updates me on my husbands car so I can make decisions. We love Fenton Dobbs!
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June 2023 by Daniel Murphy
I had an unexpected flat tire that ruined my day: Lisa and the staff made everything better with their fantastic service. Lisa was well organized, respectful, and empathetic. The service crew was knowledgeable and quick. Made a really bad, unexpected day MUCH BETTER! Thank you, Dobbs of Fenton for squeezing me in and doing such a fantastic job!
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June 2023 by Ryan Strittmatter
(Zero stars) I will never go to this Dobbs or any other Dobbs store for the rest of my life.First off they will do services to your vehicle only when it is convenient for them which creates inconveniences for you.On a Saturday at about 4pm ish I took my truck back to Dobbs to purchase tires. I got a phone call about an hour later that they didn’t have a the correct tool to remove my lug nuts and were worried about scratching my wheels. Stated they had to order a special unicorn lug nut removal tool and would have my car done on Monday. Getting my truck Monday morning without new tires installed. I’m going somewhere else.Several weeks ago, I went to auto zone and purchased 2 wheel studs for my vehicle. (1 to fix my vehicle and 1 extra) Dobbs fixed the 1 broken wheel stud. Guess where the second wheel stud went? God only knows.Another occasion: Had Dobbs balance my tires due to vibration at highway speeds. I checked the tire pressure on the vehicle via the instrument cluster and the front right tire was at 55 psi.Just be aware of similar issues when going to this particular Dobbs Tire and Auto Center in Fenton. You will not see me there again.
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June 2023 by Andy Bazigian
Lisa and Mario are helpful and courteous. I was worried about the 'catalytic converter ring' in the area, asked them about leaving my car there all night and they did me one better, and pulled it into the garage overnight.
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May 2023 by Cheryda Carter
The Employees at Dobbs were very helpful, courteous, and efficient. They answered all my questions and provided information on the warranty and services they provide for the products I purchased. As a bonus, I was able to get in and out of the store in under 10 min for both drop off and pickup. I highly recommend them.
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May 2023 by Myka A.
Called ahead to ask about safety and emissions inspections and was told by an employee to drop my car off on Saturday morning at 7am and that, even if it took all day, they'd get to my car. I prepared a bag with my work stuff and was going to sit at Panera while I waited however many hours it took.I showed up right at 7am and spoke to the guy at the counter and he told me they weren't doing any safety inspections that day because "we were busy yesterday". I explained I was told I could drop my car off, but he was adamant that because they were busy the day before, they weren't doing any inspections... which makes no senseI asked him why being busy one day means the next day they aren't offering something, and he asked me if "I would like him to get a crystal ball so he can tell me when they're going to bule busy or not."I'm sure he's just a j**** but it certainly felt like he felt super comfortable saying that to me because I'm a woman.I won't waste my breath at this place.
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April 2023 by Tom Siener
I bought new tires for my motorhome 2 years ago and asked for the best tire on the market to be safe. After 10000 miles 1 tire failed and had to be changed. After 8 hours of waiting to get it changed the man at the desk told me the tire was not covered under warranty because it was not rated right for the motorhome, should have be a G rated tire. After some discussion he honored the warranty. I spent a lot of money for the best tires I thought but now they say it was not rated right for the vehicle . So now what wait for the other 5 tires to fail?Regrets, Tom
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April 2023 by Rita Kendall
Our service was great. Got our tires on in a timely fashion. Nice people at the desk and helpfull choosing an affordable tire,since my car is 14 years old.
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April 2023 by nancy hedrick
I spoke with Mike and Lisa both were great and friendly. I dropped my car ? off on a Tuesday evening. My car was finished and ready Wednesday before noon. One employee even saved me money ?. Always satisfied with Dobbs in Fenton Mo. Thank you all who work her . Nancy Hedrick