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March 2024 by Terri Phelps
I love JCP
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February 2024 by Margaret Kirkland
Best Penney's store I've been to in a long time!
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February 2024 by Denise Kirkpatrick
It was difficult to find my size in the coat that I wanted. I ended up buying one on sale but still paid more than I had expected after checking on line first. The cashier was very nice and friendly but not so much the floor sales woman.
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January 2024 by Reese Chickering
the picture department is terrible. Running over 2 hours behind. terrible service. employees can’t communicate with eachother. Employee needs to cut his hair
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January 2024 by Jackie Ralph
It was very pleasant shopping trip
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January 2024 by Lucinda Roth
Went to Sephora. The sales lady who waited on me decided to turn her back on me to help another customer while in the middle of a possible sale. Her boss saw how irritated I was and jumped in to help me. She was very nice and helpful as well. Might go back or maybe back to Ultra.
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January 2024 by Rebecca Becca
Quick in and out, friendly customer service.Love jcpenney
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January 2024 by Kathy Hayes-Bromley
Very helpful and efficient with an exchange
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January 2024 by KHIEF R3DKLOUD
Definitely will be back
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December 2023 by Brandon Hausler
Sangrita is such a sweetheart, I was lost in the store since I haven’t been here in 7 years she instantly helped me, walked me to the dress shirts and even gave me advice. As well here sales are great coming from someone who works in retail, I’ll put it this way in a 3 minute checkout she got me approved for a card that I didn’t know I wanted went over all the deals with it, then gave me the product while also coordinating with her bosses that she needed more card approval discounts so she could save me 35%.
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December 2023 by Toni Bowman
Fully stocked store. Beautiful displays. Nice clerks.
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December 2023 by Mary Gassner
Helen at the checkout was so helpful and sweet!
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November 2023 by Cody Gibbs
I had an in-store pick-up. Since you have to wait in the same line as regular checkout it took me 20 minutes to get a cashier. They then scanned my code and called someone to the front to grab the ticket and walk all the way to the back of the store to get the order. 35 minutes out of my day for an instore pick that is meant to be quick for customers. Ridiculous. Then the poor lady who was behind me waited all that time to return something and was told she had to go to the back of the store for returns… the sign at the start of the line was turned so no one could see it. Also ridiculous.
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August 2023 by Traveler Joe
Kind of sad to see where this department store is now from where it was in its hay day... but it seems to still be hanging on. I can always find something at the store that I can wear. They carry a ton of sizes and if you're plus size they usually have your size as well. Their prices seem in line with other department stores of the same size. Hope they continue to hang on.
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July 2023 by J C
Elder check out man was super nice. One young lady didn't laugh at my employee discount joke though. I might not be funny ??
