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April 2024 by Lori Clark
Lady in drive thru more interested in flirting instead of serving safe products! Those apple pie things upset my stomach while being old. I was up half night and then still missing biscuit I ordered. I'm not going there again. Last time my macaroni was missing half of the macaroni. Wow kfc wow
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April 2024 by Chrystal Webb
Stay away from this place! We ordered online and they took our money 40$ worth of food and they don’t have my order for my family for dinner. We got there and they said they have nothing to do with the app and we need to dispute the money to even get it back. Now what is my family supposed to do for dinner? They said we can drop the chicken and it will be done in 30 minutes or so. When you go through the drive thru and order KFC it takes 30 minutes? Never has for me, but I will never go back. Worst customer service ever had.
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February 2024 by Hridoy Biswas
The worst experience I have ever with kfc. I ordered 1 drum and 2 thighs, they gave me only one breast!! They didnt check it and when I went again they told me the didnt have drums, so they gave three thighs original. They messed it up. The food was not also good!
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January 2024 by CHRIS Waller
Worst chicken I have ever seen. The chicken was scrawny tiny and old. The chicken was Grey inside coved in batter with no meat inside. Definitely not want they use to put out! This restaurant never has any customers, always a barren parking lot!
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December 2023 by Larry Haynes
Food was good. Employee was nice.
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October 2023 by Mike G.
Went through the drive thru and got an 8 piece along with the sandwich combos. I got to the window and asked to replace something with mashed potatoes and had no issue. They wet even nice enough to give my dog a couple pieces of chicken without me even needing to ask.
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September 2023 by L Kussman
I ordered a three piece original big box meal. They informed me they had no water so I could not get a drink. No substitute offered that was OK with me. Very nice manager. Paid my $13.41. Got home and opened the box and found out it is a two piece original meal. Extremely disappointed and will not go back to this Kentucky fried chicken.
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September 2023 by Shaun Brown
A complete waste of $14. The chicken was practically slimey with grease and, even worse, i bit in and found a pink, undercooked center. I wont be going back, and suggest anyone reading this doesnt either.
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September 2023 by frank hantak
Seems dirty, staff appears to be just "putting in the hours ".The chicken nuggets were nothing but leftover overcooked bits.
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August 2023 by Thomas Ferguson
The food wasn't hot it was warm I like to eat hot food not
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August 2023 by WackaNerd
AUG 7TH 6:45 PM fire the whole shift. We sat in line for 5 mins to never hear anyone say anything until she says ill be right with you. The prior guy was screaming hello to get them to answer. They didn't have anyone in line prior to him.
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August 2023 by Carol Veillette
Bare bone drumstick and over cooked. Biscuits tough. Chicken dry and overcooked.
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June 2023 by benjamin woods
Went here at 10:01 am they told me they not opening til 10:30 . The sign on door say 10 am
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June 2023 by Dan Smith
Food is fine. Nothing to write home about. Chicken tends toward the dry side.
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May 2023 by Crystal Coleman
KFC in Fenton, MO. I went in this store on May 3, 2023. I ordered my food online at 12:01 PM and told me if you’re ready for quick pick up at 12:16 PM when I got in the store there was no one at the register along with another lady that was complaining about her food in the drive-through. They gave her her money back and her food for messing up her order and there’s another guy waiting to order the one manager help that girl, but didn’t bother to ask me or the other guy if we needed help with anything so after I stood there for another 10 minutes until I finally asked for someone else helping and finally a woman came up there and helped us, well helped him and I told her that I was waiting to get my order through quick pick up and she waited on six other people and they all got their food before I got my food at 12:42 and when they handed me my food didn’t tell me sorry or anything just handed me my food and turn around and walk off. I mean they could’ve said I’m sorry or anything I’m very understanding because I’ve worked for the food business myself but to not even acknowledge that I’ve been standing there watching employees going back-and-forth to the bathroom and no one speaking to me at all. That’s crazy. I would not recommend this store at all and I hate that because I love KFC. I just wish someone would acknowledge what I went through the other day. I’m just floored with the running of that store. And I know that I’m not the only person that this has happened to or has had a bad experience there because the customers were complaining when I walked in the door about the service upfront but I ordered my food online and didn’t know about it until I walked in. Please do better.
