Neighbors Credit Union offers a friendly and welcoming environment with a relaxed atmosphere that makes customers feel at home. Staff members are polite, eager to help, and provide excellent service. Many customers appreciate the kindness and positive attitude of employees like Lisa Creed and Kim, who go out of their way to assist with questions and problems. The credit union provides top-notch financial products suitable for all levels of savings. While in-office service is highly praised, some customers note difficulty reaching the credit union by phone for simple questions unless they know specific extensions. Overall, Neighbors Credit Union is seen as a place where customers feel valued and well cared for, making it a preferred choice for banking needs.
In office is great but 3 stars for not being able to get through on the phone for simple questions unless you already know someone’s extension.
April 2024
I've been a member here since 1994 and I will go no where else.
August 2023
I had some issues with my new card being mailed so I decided to go in and everyone was so kind I was immediately greeted and asked if I would like a water. If you see Lisa Creed there she’s amazing and will be able to help you out!
