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November 2025 by Jennifer Wagner
Very helpful staff and great selection! It can be difficult if you’re coming for something very specific - but it is an outlet so that’s to be expected! Lots of dinnerware, serving dishes, napkins, runners, dining chairs, accent chairs, knives, lighting, and home decor pieces. Always enjoy shopping here.
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October 2025 by Craig Barry
I received the best service in years from any business when I was at the Pottery Barn Outlet in Fenton MO! Lexi went over and beyond to help me get my purchase packaged and safe for a flight back home! Most other stores would not go to the extreme Lexi and her team did! She is a large asset and phenomenal representative for Pottery Barn! Thank you Lexi and thanks to your manager for the great experience at your store! Take care, Craig
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July 2025 by Daisy Mendoza
I shouldn't have came....now I can't stop coming here
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May 2025 by Donald Keip
Quick unloading
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January 2025 by Jeff Branch
Nice stuff, still very expensive.
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January 2025 by Stephanie Cameron
Great deals on great products. I purchased an amazing desk for my daughter that was normally 3800. Final price was 2200. :)
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December 2024 by Julia Evans
such incredibly rude workers with nothing better to do than yell at customers trying to buy stuff my aunt was trying to get a photo to buy and some random worker came up to her with a hood one and dark brown hair that was slicked backed and said can you just not
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October 2024 by Bernice Crues
I was disappointed. The prices seemed retail and the furniture looked hodgepodge. Not impressed.
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September 2024 by MIchael Baggett
Fantastic selection!
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May 2024 by David Brown
Yuck. Not good. Should rename it to garage sale furniture outlet
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April 2024 by Dottie Dunn
Great stuff, pretty good prices. Need to keep checking back
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March 2024 by john soucy
Amazing customer service! The staff at this Pottery Barn outlet in Fenton were extraordinary. I literally received some of the best customer service I have ever experienced. From Holly the GM, to Justin and Emily, to the whole team. Holly and the rest of the team at this PB could teach a seminar or a TED X class on customer service and we would all benefit from it. They were helpful, knowledgeable, patient, etc. Please give all the team members at this location a well earned pay raise!
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February 2024 by Rob
This place is great, a caring staff and a lot of great deals.
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December 2023 by RON FRAUENFELDER
I called ahead of our arrival and had the good fortune to talk to Emily. She immediately took ownership of my request. She is cognizant of the fact that one’s shopping experience can start on the phone. Emily is very personable. Krista, the manager is very hands on, we were impressed with her product knowledge. She went around and checked on her guests. Matt cheerfully wrapped up our chair that we purchased. He even loaded it into our vehicle. Emily, Krista and Matt were genuinely invested in our Pottery Barn shopping experience.
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December 2023 by Kelly Babillis
Prices were fair. We recently purchased a new home. we did our homework and went to the pottery barn store, looked online made a list & did the math and we purchased our items a couple weekends ago at the outlet. We saved $6,000.00 by purchasing from the outlet and furnished our living room/ dining room and study. I will definitely be going back soon for decor / rugs and a new chandelier for the formal dining room.