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September 2023 by Tommy T.
Wonderful experience! They found the root of the problem and fixed it instead of total parts replacement. Sept 8: Screw found in tire and patched!
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September 2023 by d evans
Replaced all 4 tires on my Jeep…got me in quick which I needed before a long weekend trip. Had a shaking issue while driving, I called when I returned from my trip and they got my car in that day and fixed the balancing issue. Jeep drives great now. I also got a nail in one of my new tires and they replaced it without question. Also gave me rides to and from my house since we were down a car. Great service…will definitely be a continued customer
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August 2023 by Nisa Shaffer
Great experience. Went out for a run to the store and found my tire was flat, but the car didn't come with a spare (surprise to me). Called and despite being busy they found a way to work me into the schedule. Ended up having to change all 4 tires, as the other 3 were end of life. They were able to get me in and out in a couple hours. Super friendly and helpful. Would definitely go back if/when I need to.
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August 2023 by Paul Finch
I had been a dedicated client for more than a decade. The manager during that time did all they could to always make sure that everything was done to assure a professional repair. The new a new manager was brought in. My car came in for routine maintenance, and an electrical problem with my engine cooling fan. I was told by the manager that he had good and bad news. First my AC was in perfect condition needed nothing. However my engine cooling fan needed replacement. Okay not bad news. Then the calls started coming back in after a week. Now the fan was a much bigger issue that would be very expensive. Okay, we’ll at least it’s just one issue. Then another call, your A/C is damaged and will need major work. Wait a moment, you stated that my A/C was “in perfect order”. Then the inconsistency’s continued. When I came into pay my bill, they double charged me on all aspects of the A/C repair. As I looked closer to the charges it became apparent that the damage was done during the vacuuming and refilling of Freon. And within days all of the electrical problems with the engine fan began again. The former manager always gave me a warranty on all my repairs. This one did not, would not take off the double charges, would not admit his mechanics mistakes with the A/C and would not fix the original problem with our additional charges. I’m leaving such a long review for one reason. I was a dedicated client, brought in many new clients. And in the end was lied to, overcharged, treated with compete incompetence from a manager that should of done everything he could to rectify his incompetence. I will never return to Telle Tire Fenton, and STRONGLY suggest that anyone taking a vehicle to this location: continue on to ANY repair shop available
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August 2023 by Sarah Hannan
Telle Tire is a great tire and auto center. In the past month, I was able to set an appointment for both of my vehicles to get an emissions and safety test. Setting up appointments is easy and the customer service is fantastic.There are places to sit while you wait for your vehicles. Coffee and water is available. The staff is very nice.
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August 2023 by Jim Yard
I have needed car repair twice in the last month. My first appointment was to have my tires fixed so that they would quit leaking air. I had taken my car a couple of times to an Audi service department and had no success . To make my repair harder I was missing the special lug nut wrench to remove the locking lug nuts. Carol contacted an Audi service department by her home and made arrangements to borrow it so they could get the job done. Amazing service. Second repair was replacing front grill with a new one I had ordered online. David completed the task with perfection. So nice to have affordable car repair with people I trust.
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August 2023 by Justin Heltzel
I cannot express with words how satisfied I am with the service I received at Telle tire. And these experiences have been consistent no matter the Telle tire store I go to and I’ve been to several. They are attentive and professional. Answer any questions you may have and their prices are reasonable. My advice don’t go anywhere else till you’ve tried Telle tire. I mean it you won’t regret it. Thanks Telle tire!
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July 2023 by Devin Erikson
Amazing customer service ! From the phone call to schedule my appointment to a staff member getting my car and bringing it to me at the office, the staff was friendly and welcoming. My small tire problem was fixed in less time than anticipated. Although, no one looks forward to car problems, I look forward to working with the staff at Telle Fenton again!
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June 2023 by Timothy Ennis
Went in for a tire rotation that was included with my tire purchase. Service was very quick and front desk was super-friendly and professional. When I got home though I noticed that the tech had opened my driver side door into the lift post and had left a deep, one inch long scratch in the door and a matching streak of blue paint. Not hitting the door into the lift should be Mechanic 101. Would have been much more upset if I had a newer vehicle but the tech should still have been more careful and honest as he likely knew that he hit it. If I go back to Telle for tires or service it will be to another store. I had a better experience at the Sunset Hills location.
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June 2023 by Joel Akins
This business is awesome. Everyone that works there is really cool. I know nothing about cars and they took really good care of me. Got my car finished really fast kept me updated the whole time. A real pleasure to work with. I will be using them again!!
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June 2023 by robert gerstung
Excellent and reasonable service.Carol at the desk is courteous and welcoming to customers ? existing and new to the business.Promised time of repairs and general maintenance items, including major projects are similar, if not less expensive.The technicians give a detailed report and do a complete report of any problematic issues while performing said services.The technician included photos of a damaged oil pan, which no other shop has done, to my knowledge.Highly recommend this family owned fourth generation business.Branches located throughout the metro area. 5 ?
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June 2023 by Robert Zeliff
Telle tire service provided quick and professional service. We were in a time crunch to get new tires installed before our vacation. Tires were installed the very next day after obtaining an online quote. Friendly atmosphere in the office helped the time pass as we waited for our car to be done. Highly recommended !!
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June 2023 by Michael Grissom
Telle tire in Fenton was amazing! The staff was very friendly and polite. I love the fact that they brought me home and picked me up when my vehicle was ready. Pricing was very good compared to others in the area. They will definitely have our business in the future for all our vehicle needs.
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June 2023 by Scott Cappozzo
I’ve been so many times but have never written a review. I thought I would so others can know about my experience and feel confident when choosing Telle. The service and professionalism was, as always, top notch. I take, and will always take, all of my vehicles to Telle in the future. Thanks!
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May 2023 by Emily Mengwasser
I took my car in because it had broken down, and unfortunately the repairs were not worth fixing. I had a good experience besides that. I've taken that car in a few times and the staff has always been amazing. This time specifically, David was great with helping me! He is very knowledgeable and kind when it comes to customer service. I would recommend taking your vehicle here!