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April 2023 by dominee foster
They wrecked my truck and didn't even tell me
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December 2022 by Bridget Leach
United Access was extremely helpful after I was rear ended which rendered the accessible portion of my van inaccessible. They took time out of their day, unplanned, to quickly ensure I could still transport my dad safely. Thank you SO much!
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August 2021 by Pat Steger
This company is Wonderful- Very Helpful and Accommodating.
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July 2021 by Steven Muench
I just received exceptional customer service with the United Access Mobility Fenton location. The Service Manager went out of his way to ensure that an issue my van was having was addressed quickly going above and beyond to ensure I could rely on my van. I would encourage anyone who needs an accessible vehicle or just needs maintenance to reach out to them. They understand their customers and have earned my loyalty
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July 2021 by Thomas Luechtefeld
Jason heard what I needed. The technician named Van diagnosed and repaired my vehicle quickly and accurately. I was on my way home safely in no time.
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March 2021 by penny froud
Clean Store w/ Friendly, Knowledgable Staff, that always takes care of our concerns about the veh. we purchased thru them.
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December 2020 by Misty B.
Great Business, super helpful guys! Thanks for going the extra mile to help out those in need throughout the community!
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July 2020 by Darsey D
Went to take my sons wheelchair to get the lock in mechanism put back on. But the service guy stated he had to order some metal cause my sons chair was expanded.. Been over a week now waiting for a call back to when the parts will be in.. ..if looking for a new van or pre used one or even repairs done right and not getting lost in the paper work or forgetfulness? I would suggest North county sales/service dept..instead of fentons
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January 2020 by Randy Barron
I always go to United Access. They are the best
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October 2019 by Connie Evans
They are Awesome! Helped with an emergency
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September 2019 by bubba kohl
My first visit here wasn't great.. I had big issue with sales rep when looking for a converted van .. Not my sermon .. But mom went back here to get my wheelchair fixed.. Guess she left a review cause the next day a man called from higher up she said and she was crying.. A good happy cry.. She said they worked it out that we get the part free and they will put it on so I can lock my chair in place.. We just got the van but I grew out of my last chair in a month after getting our van back and having that thing put on to lock me in.. My momma is happy with the outcome and it sure took a burden off she said.. Thank you for making momma happy..when momma happy every one is ☺ lol at least that's what's saidðŸ‘
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August 2019 by Darsey Celerio-Kohl
Went to take my sons wheelchair to get the lock in mechanism put back on. But the service guy stated he had to order some metal cause my sons chair was expanded.. Been over a week now waiting for a call back to when the parts will be in.. I love United the service Dept at this location is great.. But I'd stay away from the sales in this location..if looking for a new van or preused I would suggest North county sales dept..
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August 2019 by Ana Odem
They are efficient and quick.
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January 2019 by Mellisa Voss
We were standing outide our business on the patio with customers, when one of their drivers drove by and opened their door and threw a bag of trash out at our side entrance. We yelled and I went to pick it up and he closed the door, barely stopped at the stop sign and turned left down S Broadway. I called the online number and was given an apology but had to make them listen to me to give them his description, the location and the type of shuttle. I was told it "would be addressed". Time will tell, but I'm not optimitic....
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June 2018 by Marlene Coleman
Great prices for wheelchair accessible van rentals. Good staff.