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February 2024 by Dane Kressig
Spencer lies and says they won’t do walk in tdap vaccines, very unprofessional, acted like he had better things to do. Edna also working and was friendly and professional
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January 2024 by Chris M
Terrible service from this walgreens at the Bluffs. Many items on shelves were labeled as OTC but were not when cashing out at register. Shift manager was very unprofessional by acting as if she had better things to do. She insisted that we were wrong until she tried it herself. Because of her actions, I do not recommend Walgreens at Gravois Bluffs.12/30/2023 approx. 8pm
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December 2023 by Lawrence Trokey
Drove out of my way because the website said they had a product in stock, and when I got there, they couldn't find it. The store manager was like, "Oh well, that's above my pay grade." Even though they had other products like what I was looking for, she decided not to do anything to compensate me for my effort. It even took her a minute to think about apologizing for the fact that the website said they had it, while she had no clue as to why. I guess they gave up on customer service training in the management course for Walgreens. Would have preferred to shop at a small mom and pop pharmacy had they not put them all out of business in this area.
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October 2023 by Samantha Casper
Worst pharmacy! you call they tell you one thing then when you get to the store they say another and blame it on a call center. And you can complain all you want and they never do anything about it!!
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October 2023 by Rick Brandenburg
Well received a phone call from my daughter. It seems my daughter and her girlfriend, who happens to be a black girl come into your store to pick up pictures. But while waiting daughter had to excuse and run to the restroom. Well it appears an employee jumped to conclusion and called the police for suspicion of shoplifting. Really! Is that where we are at in today society. You see a young black and white girl and call the police because of alleged stolen merchandise. Plus, it looks like racial profiling. Police arrive and instantly put my daughter and her friend on the spot. My daughter and her friend offered to let them search them . The cops went to lady’s restroom and found nothing. But, what gets me the cops didn’t request to see their drivers licenses. For they would have found out one girl lives in Festus and my daughter lives in Cedar Hill. The cops said they were free to go after no Merchandise was found stolen. But, really suggest the store employees not judge people by color or age when they walk in the store. My daughter is a honors student. Next time Walgreens have a more accurate description of what was supposedly stolen. Instead of jumping to conclusions. Then Monday, August 14th, my wife has to go back to the store to pick up rest of the pictures my daughter wasn’t available last evening. (Today October 9, 2023 would like to thank Maureen Lowery, District Manager for the Apology Letters and the Gift Cards to each girl involved).
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October 2023 by Garrett Tingle
They are so slow at filling prescriptions. My wife called ahead and they said our daughters prescription would be filled by 6:00. We got there close to 7:00 and they said it would still take another 30 minutes to an hour.
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September 2023 by Michael Thornton
Always have what I need. I'll be back
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May 2023 by Lee Wallace
Unbelievably incompetent pharmacy. Actively avoid this place and save yourself the headache(literally and figuratively)
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May 2023 by Toni Grozav
They steal your meds that you paid for. Quantity 3, but just one inside, and they took money for 3. Run!
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April 2023 by Mamma S.
This review is of the pharmacy. Came in this morning to get two prescription. I told the pharmacist I had two prescriptions. She handed me one and again I repeated,I have another prescription. She unapologetically told me, "well it's not here." While standing there, I looked at my app, and it said the prescription was at a different Walgreens. I looked at the pharmacist and said, "has this ever happened before?" She said yes. I told her this is very inconvenient. She just stared at me. No apology, no thank you, have a nice day, just complete disregard for a customer. Horrendous customer service! Horrendous attitude by an employee.
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March 2023 by Haley M
Do not use Walgreens for vaccinations. They do not have a way to update the system that they are out of vaccine. You make an appointment and show up on time, wait in line and then find out they are out. First time it happened, I thought it was an isolated incident but they sent me to another pharmacy who was also out. Today, I had an appointment for a booster and the same thing happened again. It looks like it is more common than you think after talking to others waiting. Individual stores should be able to update the system if they are out of vaccine. At least call people and let them know so they don’t take off work for no reason. You would think Walgreens would be better than this.
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March 2023 by Wildlife Command Center Ads
Staff was very helpful and assisting me to find Band-Aids, while I was there I needed some pain reliever so they helped me find that too very kind. I will give them five stars for service today.
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January 2023 by Erin
I've been going to this pharmacy for years. Of course, I've had some frustrating experiences. For the most part, I have very positive experiences and quite a few times where the pharmacist or staff has gone above and beyond to get my meds on time.
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December 2022 by Samantha Thomas
Worst pharmacy. My prescription was called in during the morning, and it's been hours later and still not ready and nobody will answer the phone. I have already started my transfer to CVS who have been so helpful and easier to get in contact with
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November 2022 by Christopher Narez
DO NOT HAVE YOUR PRESCRIPTIONS SENT HERE!!!!! Prescription was sent over an hour before they closed the pharmacy. Decided to come back the following day to pick it up. Came by around 5pm and it still wasn't ready. ATROCIOUS! Never in my life have I waited 30 minutes in the drive thru line let alone be told when I get to the window the prescription still isn't ready. The pharmacist and the techs should be ashamed of themselves.