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February 2024 by Karen Davis
I have been @ this place constantly. They probably sick of Ms. Davis. But Kevin is always nice and helpful and I love the service I get from the employees. I need alot of work done, but I can't afford it right now.
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February 2024 by Wendy Lavender
They were honest and fair and told me exactly what was going on with my car.
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December 2023 by Kyle Rice
I was in a time crunch to get my car repaired to pass safety in order to get new plates before they expired. Kevin and Jon got my car in and out of the shop in a timely fashion with no hassle! Great service and a friendly staff! Definitely recommend!
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December 2023 by Mildred Clines
I was there for an emissions test and the staff was very accommodating. They got me in and out in record time! They were conveniently located and parking was readily available. The waiting area was nice and clean, and while i waited, there was a company that was washing the windows and they did an excellent job. I pointed out to staff that i appreciate the care they take in making sure their facility looks great, which makes me want to return again.
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December 2023 by Charlene B.
My car was towed there and sat in the front for three weeks, I would call no answer!! When Kevin answered told me to get a new car!! Too much money to fix!! I got my car tow to the next car place . Car fixed not by them! Shame on you Lord don't like ugly....
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November 2023 by DeAnna Monroe
Before I start, let me just say that I love Nikki & the mechanics at this location. I've been getting my cars serviced here for years with no issues. However, Kevin at the front desk ruins it. We turned our truck in 3 weeks ago. We gave permission for the gas tank to be dropped, only to find out a week later that nothing had been done, with no courtesy call or anything. The truck was just left sitting on the side of the building. Prior to this permission being given, we'd been calling multiple times (mostly with no answer) just to be remembered as a waiting customer. I'm not sure if they're taking on too many jobs or what but Kevin seems absent-minded, forgetful & was overall nonchalant about the inconvenience. We ended up taking the truck back after 3 weeks of sitting to find someone else to do the work. It's very frustrating not being valued as a loyal customer for so many years & I wish Nikki was in the office more or at least someone more attentative & on it.
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November 2023 by Lilah Travis
I brought my vehicle in for an emissions test and added on an oil change at the time of drop off Monday morning. By 4pm when I hadn’t received an update I called and was told only the oil change was done, not the emissions. The gentleman said I could leave my vehicle for the emissions to be done the following day, however I had to be in the office, so we agreed that I would pick it up. Upon arrival which was one hour prior to their closing time which is noted on Google, I find out they had closed, doors locked. I had no vehicle to get to work the next day. I walked to the location on Tuesday and when I arrived was told that an emissions test couldn’t be done because of a missing oil filter from the oil change that was supposedly completed the day before. They had no oil filters and needed to get some. I waited three hours in the waiting area for my vehicle. I also paid more than I would have at my dealership. Needless to say I was extremely disappointed and missed work due to this. This location has been my go to for car maintenance, the woman that’s normally at the front desk is a pleasure to work with. However this experience has been by far the worst and I won’t be back.Services: Auto emissions testing
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November 2023 by Glenn Follmer
The service was great. I thought I would have problems a lot worse than they were. You guys did a great job at less than i thought it would be will use you a lot more in the future. 2 big thumbs up!Service: Steering & suspension repair
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October 2023 by Kianna Love
Very polite & fast. I am very appreciative of the service on a Saturday at that! I was so stressed they made my day thank you!!! I will visit again
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October 2023 by Brother Polk
This was the worst experience I have ever had with a car shop. I arrived at my scheduled time at 8am. The guy at the counter was rude and very unprofessional he should be fired! He told me he didn't have any shop workers in yet but if I had someone to go in the back and do my work they could. He was loud and disrespectful. I would not recommend them to work on my bike. DONT TAKE YOUR VEHICLE THERE UNDER NO CIRCUMSTANCE!
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September 2023 by Mary Dugan
Spoke with Nikki the manager the day before and she gave me an appointment the next day. She honored the coupon I had received in the mail. Price was significantly less than price quoted by the dealer.Services: Wheel alignment
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September 2023 by Deborah Mitchell
Identified that the air blower needed replacement. Work was done which resulted in new air blower and resistor being installed. To date it works well blowing cool air throughout my vehicle! I am pleased with Meineke professionalism and price!Services: Auto A/C replacement
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August 2023 by Terry Johnston
They did a great job. Got me right in replaced my battery and got me back on the road.
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July 2023 by Darnell Lasley
I visited for a Safety and Emission test, I was in and out. Nikki was very pleasant to work with. I will definitely visit again.
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July 2023 by Wendy Crawford
Nikki and the guys are great!! I had an appointment at 1pm as soon as I arrived my car was getting ready to go in for service. They answer all questions about any vehicle. They know their stuff. I love Meineke in Ferguson. I recommend anyone to go there.
