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October 2023 by Christy C.
Sam's club is great, it's has all your grocery needs and household needs I'm bulk. The prices are very reasonable.
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August 2023 by Bre S.
Worse Sams Club I've been to. Club pick up order take over an hour to get after you check in on the app. Membership desk no one picks up. No one in the club has walkies on to communicate with each other. THIS CLUB needs a visit from home office bad. I understand being short staffed but if it's then bad they shouldn't offer service they can not fulfill. Ask anyone a question about anything they are confused or don't know how to answer and don't know how to figure out a solution. Employee needs better training and direction from their managers and company.
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July 2023 by Ann S.
Picked up my curbside order. I use curbside because I take care of my dying husband and it saves me time. Associate was rude, sighing, and threw things in my vehicle. Had chemicals and food in the same box. Left without a word at all. When I reported this to management, they said there had never been complaints about this person. They said they would review camera to "see if aim telling the truth". I happily told him to. Sam's has not responded. It's been over a week. My plus membership is up for renewal. I will be trying Costco.
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July 2023 by Carl T.
Well, it seems to be that nobody from Sam's club can help me withmy poblem. And The Thing was bought from you guys. And you're not wanting to help me because you keep saying you can't. You can't, so don't worry about it. I'll take care of it myself and may end up going somewhere else. Your customer service is horrible. I will be leaving another comment. And you couldn't or wouldnt help me , which one it was for sure I don't know because you wouldn't even answer my phone call. Maybe this is a sign that you don't want new customers or atleast you don't want me as a customer and that I should just go to Costco. And as im getting this promotion code as a reward from my medicaid insurance provider so I can get healthier foods such as fruits and veggies. So now I feel like because I am poor and on medicaid that Sam's club has prejudice against me for being poor. And I really want to give a zero but it wasn't an option
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February 2023 by Mikayla T.
My favorite Sam's location! Often pick up the sushi platters for a cheap and easy dinner. The layout at this Sams is easy to use and convenient. The only downfall is the long gas lines! This location is always popular!
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December 2022 by Cassandra S.
From the customer service to the electronics department to the Samplers I always have the best interactions with all the staff at Sam's!I typically only come for dog food. However, I have a couple sets of the scan and go option. I used to dried going to Sam's Club because the lines are always so long but now, as I'm shopping, I can scan the items that I am purchasing and then when I'm done, I hate complete purchase, and I'm able to walk right to the door have them scan my receipt on my phone and leave it has made my experience and see him so much more enjoyable, and pleasant. I will say if I ever have an issue looking for anything there's always a staff member around and they have no problem with helping me and making sure I find exactly what I am needing or looking for!
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October 2022 by Jewls B.
New tires! I shopped around and ended up going to the Manchester Sam's Club tire center. They were awesome! Price was on point and the service was excellent. I wanted to keep one of my old tires, so they bagged it in plastic and put it in the back for me. You get your first rotation free. You also get roadside assistance for flats for 3 years with purchase of tires at Sam's Club.
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March 2022 by marg
It's been shut down. They took my money and I never got the carwash.
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March 2022 by Ramona Johnson
Great job for the price!
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July 2021 by Marquisha M.
The cashier was great, the young lady at the snack bar was nice. The greeter was nice, good selection of items, nice size store, I wish they had the caramel Frappuccino's they only had mocha
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July 2021 by Bob G.
I decided to purchase a 2 pack of T-Bone steaks this afternoon and put one on the grill this evening. The filet portion of the T-bone was good but the main part of the steak was extremely tough. I tried cutting against the grain, but couldn't even see the grain. It is supposed to be USDA Choice Angus Beef with "rich marbling". Not hardly, otherwise it would not have been so tough. BTW, I cook it on an open grill outdoors and cook it to Medium Rare. After spending $48.29 for 2 steaks, NEVER AGAIN. At one time Sams Club put a label on the steak packages, guaranteeing the tenderness of the steak. Now I know why the label is no longer on the steaks.
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July 2021 by Cyndi Strader
no forks at food court,no pickle relish nor onions???????
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May 2021 by Sharon S.
I always find everything I need at Sam's. We specifically go there for paper products: paper towels, bathroom tissue, Kleenex, paper plates in a variety of sizes, paper cup/lids for hot drinks, and, of course, puppy pads. And buying a delicious roasted chicken for 4.99 can't be beat. Great selection of meats and fish, specifically salmon, as well as their smoked salmon. The people seem to be very friendly and the store is clean.
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May 2021 by Joseph L.
I did not find any pickles at this Sam's location this week. Also did not find cafinated club soda - Bubbly brand. You had it at your St Charles store a few weeks ago.
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April 2021 by Tonya Perry
Omg I feel like a fat kid in the candy store LOL. They had so much of everything I didn’t know which way to go. If my handicap car hadn’t run out of battery life I would still be there LOL.
