Genuine Appliance has been a family-owned and operated appliance store since 1997, offering a wide range of major brands such as Amana, Whirlpool, Maytag, and KitchenAid. The store's knowledgeable staff and exceptional customer service have set them apart from the competition. Over the years, Genuine Appliance has expanded its showroom to include mattresses and furniture, featuring brands like Campbell, Serta, Sealy, and Tempur-Pedic, as well as Malouf, Coaster, Elements, and Magnussen home furnishings. With two convenient locations in Festus, MO, and Arnold, MO, Genuine Appliance serves the Jefferson County and St. Louis surrounding areas. Customers have praised the store's straight talk, good deals, and commitment to fulfilling their promises. The local store's great crew, from sales to service, has consistently provided excellent service, with customers highlighting the store's willingness to fix any issues and the fantastic markdowns on top-of-the-line appliances. Genuine Appliance's decision to remain closed on Sundays has also been appreciated by its customers.
Great place!! Walked in, found what I wanted, extended warranty was included, $79 delivery and set up, and they take the old appliance away! New washer was delivered in 2 days! They stand by what they sell! Nice family owned business! Highly recommend!!
April 2026
The folks at Genuine Appliance have always been very helpful and friendly. They are also fair with their prices. I enjoy shopping at Genuine Appliance. 5 stars!
April 2026
Dina did a great job of helping us select a mattress and box springs
