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January 2024 by lisa albrizzi
Hoods FestusI ordered counter top from them and a double sink bowl. The cutout for sink was for a single bowl. I paid contractor extra to re cut it.2 weeks later, I called to see if they had a certain base cabinet in stock before I drove from St. Louis all the way there. Was told that they did have it in stock. When I got there i was told no they did not. I said you told me over the phone you did. He twisted my words and said well in stock and stock are different things. I had actually said “in stock”.This is same guy I dealt with on my counter tops.Very unhappy!
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January 2024 by Stephanie Davis
Good place to go for discount items if you need it
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October 2023 by David Leutzinger
Bought a couple of Acacia Wood butcher block boards to make a computer desk.
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August 2023 by Shannon McGee
Went in to decide on color and purchase countertops that day because we are gutting our whole kitchen. Sales lady really didn't offer any help or show any interest in selling while we were looking. She also told us "you need to keep your kids by you, we have a sign on the door" in a very sparky manner. Mind you are kids were not glued to our side but were no more than 10 feet from us. They were not being crazy or wild and it's not what she said but how she said it. As someone who worked in retail for 21 years I would not be happy if any of my employees talk to a a customer like that.Well needless to say we will be taking our money across the street to the competitor's. I rather pay more for good customer service when I am spending that kind of money.
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August 2023 by Rockne Barnett
They have a huge selection of laminate flooring. Also butcher block slabs. Some things you can't get at big box stores.
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June 2023 by Christina Rogers
The staff here is always friendly and very helpful. They've always made me feel very very welcome and they're always so nice and patient with my 14 month old daughter. Everything is priced lower than the other hardware stores. Very clean store and super easy to find what your looking for as well. You'll always be able to find a staff member if you need assistance with anything!!! I could go on and on bragging about this store and the staff ECT. That's why they have kept my business over the years.
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May 2023 by Doug Crocker
Great place to do business with, had our basement door custom built back in October and just now had it installed and the door guy found some broken pieces and HOOD'S made it right. We well definitely be using HOODS for our next projects around here because of their great customer service and care of their products they sell.
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March 2023 by robert reed
Fantastic deals on supplies if your not shopping for a must have today. If you love a deal on something you didn't think you needed until you saw it 75% off.... This is your place. Something about the place is....? ... it's just more " human" than Lowes, Home Depot, etc. Staff are sincerely friendly not just "waitress" friendly.
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March 2023 by Jeffery Young
Really like going through the store I can normally come up with several good projects completed
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March 2023 by Here comes the Son!
Hoods is awesome I love shopping at hoods just picked up two beautiful 10 foot countertops this morning 3/13/23 ?
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March 2023 by Jo Caudill
I love the local home improvement store. Our kids enjoy the animal sculptures outside and many of the projects we have been doing have materials from this store
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March 2023 by G0RD0N M0SSMAN
Great place to shop for home improvements. They have a large selection of tile, luxury vinyl and wood flooring.
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March 2023 by Diane Fegiel
David was wonderful !He helped us with kitchen cabinets and countertopsHe took his time with us in creating a beautiful kitchen.Than you David
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December 2022 by Jordan Peetz
Great customer service by Alan! He helped me find an exact match for my baseboard picked through the pile for the best ones and helped me load it up.
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November 2022 by Ellen Dunman
Counter tops very disappointing. Paid for them in full in July and this was the finished product in November. 4 months... I did get my money back
