-
November 2023 by Audrea Elliott
Christina is always cheerful and friendly! Thanks!
-
September 2023 by Terry Mangan
Cherie is an absolute godsend at your Members 1st credit union. She always has a smile and is super efficient. A real pleasure to do business with.
-
September 2023 by Laurie Hollenberg
We needed some papers notarized. We were welcomed nicely and treated with great kindness. I highly recommend this credit Union!
-
August 2023 by D'Antay Mayes
Cherie was fantastic! She was quick and professional as she helped me open my account.
-
June 2023 by Linda Sutton
We have banked with Members 1st Credit Union for over 30 years and are very pleased with all their services. We would highly recommend Members 1st to anyone.
-
May 2023 by Julie Engel
Cassie firle went well beyond what I expected. She worked very hard with me and was extremely helpful, knowledgeable and very patient. I am very happy with all the time she spent helping me. She is a wonderful and valuable employee
-
April 2023 by Charlie Sides
With more news of large Corporate Banking negativity I have begun the transition to smaller personalized services and the staff here have been fantastic. I highly recommend their services from simple checking accounts to personal wealth management and auto/home loans. Everyone here is outstanding!
-
March 2023 by Sarah Becker
The employees here are very distracted. Every time I come in they are gossiping about other employees and customers in very negative ways. When other customers walk in, they don’t quiet down at all or greet people. They continue to gossip and curse. They continue to talk to each other while trying to help me and end up making mistakes. The common one is depositing money into checkings when I selected savings. Which is no big deal because I can make the transfer on my app. But it always happens when they are busy talking to each other. Not a very professional business.
-
March 2023 by Christopher Davis
This branch does what it can to not help shared branch members. Over the last 2 years there have been abrupt changes that they didn't warn people of and shared branch always gets pushed away.
-
March 2023 by Debbie Scott
Cassie is amazing she worked so hard for us or home had a loan still attached to it and she’s amazing!
-
August 2021 by LaNette McGrane
Excellent credit union! Convenient location. Always friendly and knowledge staff. Great loan rates and valuable promotions. Easy loan application an approval process too! I'm happy to have my saving and loans through the Festus branch of Member 1st Credit Union. I will definitely use them again in the future!
-
August 2021 by Bud Thompson
We have checking and savings as well as have done 2 car loans. Always the best rate on loans. Treat you like a neighbor not a number.
-
May 2021 by Pamela P
Never been treated so rudely! They were unprofessional, and ignorant to customers. Didnt want to help me. Automatically charged me $568 for insurance for 1 month after I sent them several documents of proof. Not to mention ask me 4 security questions, 1. who do I normally bank with 2. where do I get my deposits from 3. social security # 4. Am I affiliated with or related to a Politian. (which they have no previous answer to be able to even verify} When I refused to answer she said then I refuse to talk to you and you can leave that extra $568 on your loan. Do not go to them! as soon as possible I will refinance as soon as possible. Worst customer service ever! Should no be in business!... Read More
-
June 2020 by Dee Novak
I just opened several accounts here. The staff has been easy to talk to and helpful. I also really like the app it is easy to use.
-
June 2020 by h pullen
The staff is always willing to help!
