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June 2025 by Michael M
Great local vacuum shop. Great attention to detail honest. Has something for every budget. Bought our Miele about a year ago and regret nothing. Can’t believe how much better our carpets look and feel.
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June 2025 by Jeana Balmer
Evan and Adam are always helpful pleasant and affordable. Nobody enjoys going to vacuum their house on cleaning day or if you like me that's everyday and the vacuum won't work. Evan has made house calls they've worked with me cuz I'm disabled and on a budget absolutely recommend for all of your vacuum needs these guys really suck!!!!
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January 2025 by kevin long
Can’t get any better than new motor needed to be ordered and installed. A week later fixed like new. Excellent customer service and repairs. I guess if you need something done right when ordering New or fixing the old I would contact them for sure.
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September 2024 by Debbie Lupkey
Thanks to the guys at the Vac Shack, my Dirt Devil was repaired. There was a short in the handle and they found the problem and fixed it. So, so happy. It's a convenient little vac and I missed it after it broke. Thanks again, guys. You're the best.
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April 2024 by John Shackelford
Opening the door revealed a beautiful greeter cat. Many other repaired machines. He took a look immediately. After a couple minutes he said I think I've got it. So I dropped it off. Less than 2 hours later he said it was fixed and just $30. I was overjoyed. The man was friendly and efficient. Perfect experience.
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March 2024 by Samantha
I have a 16yr old Dyson that wouldn't suck. I love my vacuum so off to the Vac Shack for a free estimate to see if it's even worth fixing.
Adam, Evan and house cat Mavis greeted me with smiles and a how can we help you! Within seconds, they knew exactly what my issue was and off to the back for a part! Voila! FIXED!! So, while there I brought up a few more bothersome issues. Fixed. Fixed and fixed! 30 minutes later, my 16 yr old Dyson is like new again!!!
Thank you Adam, Evan and Mavis!
PS... They sell new too if you are in the market!
Support small local businesses!
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February 2024 by Rebecca Johnson
Evan was very professional, kind, knowledgable, and efficient. I would recommend him to anyone and if I have any issues I will definitely use him again
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November 2023 by William Lampe
Friendly people, excellent service and a good value for your money! Very knowledgeable. Highly recommend.
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November 2023 by Cathy Ward
I cannot say enough about this place I went to for the first time. Great service, efficient knew exactly what he was doing. He only had it for a few hours and it was ready to be picked up. It’s works great. I’m very very happy with the service I got from the Vac Shack.I will go back and recommend highly
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July 2023 by Mary W
Fair prices and super friendly people. I will be back!
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March 2023 by Logan H
The Vac Shack is awesome! They are knowledgeable and put their customers first. I highly recommend them.
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March 2023 by Deborah Voegele
They are with out a doubt the nicest people to do business with. Went in to buy a new upright and found one I thought would be perfect took it home and it was hard to use so they let me bring it back for the other one I had tried at the store and it was absolutely perfect thanks again Adam you guys are the best
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January 2023 by Kelly Roussin
AMAZING! Saw them as I was driving in Festus; called, drove in, and he repaired both our Oreck and Meile while we waited! Adam was courteous, capable and knowledgeable. Great price! Highly recommend! A little gem for service and now I don’t have to drive all the way to Sunset Hills for service on our vacuums. With a multi-story house full of teenagers and pets, we have 4 vacuums, and Adam will be our “go-to” guy!
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January 2023 by Daniel Lemon
Wow ! What a pleasure to do business with The Vac Shack ! Today I took my DC14 Dyson upright vacuum to get a new hose & handheld attachment replaced at 10:30 am . By 1:30 pm the owner called me to tell me the repairs were done ! That's why I'll recommend this little store in Festus to anyone ! U get that personal touch just like the old days ! He was very fair with his prices and up front about the cost ! Thank u for a job well done !
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January 2023 by Tom Mcannar
I took my vac in on Wednesday about quarter to 4 called me at 10 to 5 said it was done very nice person and did a great job
