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February 2024 by Dallas Bauer
The USPS as a whole is trash, but this location gets two stars because the people at this one are very delightful. USPS will try to rob you, struggle to actually deliver packages, and treats customers like criminals when you try to file a claim. Standard government treatment. I suggest using UPS instead for larger or important packages. Small packages that don't matter when they get "lost" are fine with USPS because eventually they'll pay out on the insurance. Just make sure to have proof of what the item costs or else they'll deny your request for reimbursement. If you're just dropping off packages, or buying stamps, then this location is a good one. Especially since they have later hours than other post offices.USPS is still trash though.
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December 2023 by Lisa Lengel
My husband and I use this post office frequently. On certain days there may be long lines but the only rude behavior observed has come from selfish outspoken customers. The facility seems to be understaffed but the staff, without exception, has always be courteous, friendly and professional.
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December 2023 by Lauren Coureton
Rude and terrible service. I would rather drive further to drop off mail at different location
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August 2023 by K W
I like that this post office is open later than most others in the area. The employees are always friendly and speedy.
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July 2023 by A_GooseInGravy
Employee at the desk was very rude , also was trying to charge me for tape because one of the edges wasn’t taped up , a postal place won’t give you a sliver of tape.
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June 2023 by Kevin Fox
The new mail lady is speeding dangerously in the rain this morning. She must be behind! SLOOWWW DOWN.
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May 2023 by Motomom15/16
Every time we get certified mail they NEVER knock on the door. We have a doorbell camera that proves it. They leave the little pink slip in the mailbox and go in their merry way.
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February 2023 by CHEAP CARD SALES
I have shipped thousands of pieces of mail out here. Even though they are extremely busy, they have been friendly and everything gets to its destination. Manager is helpful as well. The front employees are very professional.
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February 2023 by Cheyenne James
Normally have a great interaction with the workers in the office. There have been a few times where they havnt given me all of the packages and I have to drive back (30mins each way) Spent the last hr trying to get someone to pick up the phone and no one will answer. The calls are all dropped after 3 mins and 40 seconds.
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February 2023 by Bruce Grannemann
The worst in the country. I filled out a hold mail request while gone on vacation and they kept delivering the mail anyway.Thought it was fixed but they kept delivering.
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January 2023 by Ruecian
No matter what you do, you cannot under any circumstance Talk to a real life person, it will just put you in an endless loop of what would you like to do it is the worst phone service I have ever seen. Then when they're supposed to deliver packages to your house they'll tell you it's out for delivery, and then tell you to come pick it up at the Post Office. Just do your d*** job
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October 2022 by Julie Schulte
Definitely like the ladies at the desk, friendly and courteous, overall great experience!
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May 2022 by Jordan Selsor
The ladies at the counter are always super helpful when shipping packages.
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April 2022 by Jessica Armbruster
Twice in the past 6 months, my packages have sat at the festus post office for more than a week. My current package has been sitting at festus since 1/24 and hasn’t move to the next facility (usually goes to de soto) then out for delivery. I don’t understand why it’s not moving but it’s frustrating waiting everyday and can’t imagine if this was a time sensitive package. I would be even more furious. Whatever is going on at the festus post office - they need to redo the way they handle business. This is unacceptable in todays world when people live off delivery!*update* it’s March 15th and I have still not received the package. It says it’s still at festus post office. I called crystal city post office and they tried to initiate a package search. Nothing happened.
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March 2022 by Robin Gant
My mail is constantly delivered to wrong address I get my neighbors mail also this is getting so bad I had checks delivered to other people thank goodness they brought it to me we have a different carrier all the time
