Heritage Propane
PropaneHours:
1968 E Service Rd Hwy 61 N, Flint Hill MO 63346 Hours
About Heritage Propane
Heritage Propane is a reliable and locally-focused propane provider that aims to deliver a personalized service experience to its customers. The company's knowledgeable service professionals are praised for their ability to guide new propane users through the process and provide helpful information. Customers appreciate the "small town feel" of dealing with Heritage, despite it being a larger company. However, some customers have expressed frustration with the company's customer service, particularly when trying to reach someone on the phone or get a consistent point of contact. There have been instances of difficulty in getting simple requests, like a "top-off" order, processed efficiently. Additionally, some customers have found the process of negotiating annual contracts challenging, especially when directed to representatives overseas. Overall, Heritage Propane is valued for its local presence and the expertise of its delivery drivers, but there is room for improvement in streamlining the customer service experience and ensuring consistent communication across different offices and representatives.
Most Recent Reviews
November 2025
I'm on auto fill, so they come without notice to fill my tank. I notice they always fill my tank after the weather turns cold so I pay the highest price. Just paid $4.49/gallon for 204 gallons. They must be a profitable company. Can't say I feel like they care about my profitability.
October 2023
Amerigas always delivers propane as requested and on time, and their billing is accurate.
August 2023
I've been a customer for 4 years now. This is my first time using LP gas for heating my home. I'm going to quote someone else who said it best, from the people who take my order on the phone to the delivery driver. They give a large company a small town feel when dealing with Heritage.
More Comments(46)
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