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February 2024 by Monica Arnold
On 1/31/2024 I called the Florissant location for assistance. The rep was very rude, and hung up on me. I've been with AAA for 8 years. I'm going to transfer to another location.
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January 2024 by Nick Van Dyke
Up for my 1st renewal. Still have problems with them. Who is my agent.2. Where is my 26% discount and how is this figured. They said they had a large rate increase. Sounds like the old reel them in with the lowball rates and then stick it to them.3. Have you ever called the stooges? Every day for four days left voicemails with four different people, do you think I got a call back?If I have a claim, I have a strong feeling I won't find them anywhere. This was a bad move on my part and I am very unhappy.
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July 2023 by Andrew Horsfall
This was a positive and efficient experience. I dropped by for an international driver’s license while enroute to the airport. Kelly was extremely courteous and professional in rendering quick assistance. This was my first experience with AAA. If this is the standard for customer service, I will have to reconsider my other policies. Thank you!
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July 2023 by Daniel Wisniewski
Jahi is amazing! Always available and super helpful. Really appreciate all your hard work!
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June 2023 by Jo N.
Happily helped us with our vehicle. It was united, towing and transport that they called to come give us a jump at our hotel. They kept great communication with us and gave us better times of arrival than they had estimated during our phone calls. I love that about this service because so often towing willgive you a time of, for example, 20 minutes, but it winds up being 40 minutes. This time they told us 12 to 15 minutes and they were calling us after about eight to tell us that they were a block away. The driver was clean and courteous. The service went further to offer that he was able to swap out the old battery for a new battery right there on the spot. This is a funny thing to say... But I hope I never have to use their service again. Lol.
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May 2023 by Ahmet Samardzic
I have online quote when I stop in office $250 for a 6 months more expensive than my quote with clean driving record never accidents never tickets they are scam
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July 2022 by LadySong
Omg my tech leo was amazing he called before he came have me eta he got me to my destination safely and he wasn't shy I felt he was old school friend he made it very pleasant for me. Thanks leo and triple a you guys rock
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January 2022 by Jerry Clay
The staff of AAA, are very professional about helping me with, the situation, they explained to me. May The Lord keep on Blessing them. In The Name Of Lord Jesus Christ Amen. Minister Clay
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January 2022 by Ash Bash
Technician “Jon Clayton” had a very horrible attitude and wasn’t helpful or professional . Don’t come to work if you don’t want to help people. - her daughter
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January 2022 by Chester Collins
And I'm thinking about switching insurance completely
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November 2021 by Tiffany Cramer
They have been my insurance company a couple of years now. I plan on staying for a long time.
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November 2021 by Pamela Williams
Always has what we need and willing to work with us with fair prices.
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October 2021 by Gorgeous Kee
Purchase a Plus membership so disappointing was stranded at my job for 3hours waiting I continued to call while getting the run around that they don’t have any drivers and had to check different garages to find one dispatch was suppose to contact me never heard back had to cancel driver in call a tow company which took less than 30 mins useless membership they used to have a good reputation seems like the location is failing now….
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September 2021 by Mary Meriwether
The most affordable insurance ever!
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September 2021 by Latacia Mcpherson
The agent that helped me was very helpful and easy to talk to. My agent made the process painless and stress free
