-
November 2023 by MrR4est
Great service with an emphasis on exceptional customer service! I have been a patron of Dobbs, at their Clocktower location, for many years, and I have never been disappointed in my interactions with their team. Their team work is awesome, their expertise are superb and they are, in my opinion, the best at what they do. Thanks guys!
-
November 2023 by Brandon Prosser
Steve and Nilsson are doing a great job running the front. The shop guys seem to enjoy their jobs here as well.Excellent location.
-
October 2023 by John Hunt
I'll share that with you tomorrow when I get the tires and they're on correctly thank you very much they usually don't let me down
-
September 2023 by Mr. B
TLDR: Quick, concise help getting 4 new tires installed onto my vehicle after a flat. Great prices considering what you get.Your mileage may vary, but for my situationI got I got four tires after a flat messed up my rear tires beyond repair. On short noticeI got four in-stock tires that were priced fairly and included the warranty which is a nice bonus considering St. Louis roadways are prone to being rough on tires. The tires were of quality, with a slightly higher speed rating than my last pair but proced similarly so also a nice bonus. Overall my experience was good, and it's business that I'd choose to do again.
-
September 2023 by charlita mcrae
I have had the pleasure of being a customer of this specific Dunn rd. Location. First of all, they started off right with me by answering their phones. As many of you know these days it is very hard task to get businesses to answer their phones so that you can get the information you need prior to your visit. Once I got there, I was warmly welcomed in by Mr. Steve. He set me up in the system and got everything ready to go. I left and went home, later I received a call and was told when I would be able to pick my vehicle up. When I came back, I got to deal with Mr. Martin. He also was very helpful and friendly. After I left a felt that overall, my vehicle was running much better but the alignment felt a little off. So..... I was told I could bring my vehicle back in and that's what I did. On my next visit I got to deal with both Mr. Martin and Mr.Nilsson who were both very professional and friendly. Although I did not get to speak with Mr. Nilsson on my first visit, I Did pay attention to how professional he sounded and handled everything with every customer that came in and spoke with him.They made sure everything was corrected on my vehicle and even looked into an additional problem I thought might be starting. They were able to calm my fears and assure me everything was okay. I was just completely satisfied with how they spoke with people and how they took care of my car promptly, And made sure that I was happy with their service and I was. I will definitely be using them for all my future repair needs.
-
September 2023 by Tamieca Murray
Had a hard time today. They were really pressed by my warranty. I guess they didn't think I could pay. Then I said I'd just pay out of pocket. They said my car was ready. I went to get it and the tire wasn't even changed yet. Had to get a ride back to work to bring me back hours later. I spent a whole day without a car for a 20 minute tire change. I won't be back.
-
September 2023 by Brandon
TLDR: Quick, concise help getting 4 new tires installed onto my vehicle after a flat. Great prices considering what you get.Your mileage may vary, but for my situationI got I got four tires after a flat messed up my rear tires beyond repair. On short noticeI got four in-stock tires that were priced fairly and included the warranty which is a nice bonus considering St. Louis roadways are prone to being rough on tires. The tires were of quality, with a slightly higher speed rating than my last pair but proced similarly so also a nice bonus. Overall my experience was good, and it's business that I'd choose to do again.
-
September 2023 by .mike .george
I recommend this place for anyone looking for amazing service. They not only were fast but affordable. Customer service was top notch. Travelers have no worry here as out of state customers they were a dream to come to for our blown out tire. 10/10.
-
September 2023 by Anthony Clark
Use to have good techs that did quality work I don’t know what’s happening but the last 3 wheel alignments I paid DOBBS to do had to go to another shop to get it right! Notice I said last 3 cars because I wanted to verify it wasn’t just a bad time/day.
-
August 2023 by Armetheus Jones
Believe they're a rip off. They did a diagnostic and charged me $150 and had no diagnostic paperwork. My diagnostic said total different from what they said $795 to install a electronic throttle body
-
July 2023 by Zor Morgan
I found the technician very easy to talk to and very helpful. He kept it simple and got the job done in good time.
-
June 2023 by terra hampton
I have taken my vehicles to this location for over 6yrs and have NEVER had any issues or reoccurring ones once they have been serviced. A week later.. Now I am having issues with the way I stop. And all the brake lights come off and on at random times. Long story short..a week later I'm calling to let them know that it is still happening and all they can say is that they aren't sure. But I can bring it in..LEAVE it and they can have one of the guys take a look. My thing is..you kept it all day and said it was possibly a hub bearing according to your notes. I had to call at 2:30 to see if it was ready. You could not have called to ask I I wanted the service done? You want me to leave it again just to tell me nothingIt's been real Dobbs✌?UPDATETook the vehicle somewhere else without needing pictures of the lights. I needed a sensor...??♀️
-
May 2023 by Tammi G.
EVERY SINGLE VISIT has been AMAZING! Great customer service, understanding, all around great crew! I use to go to my dealership for everything but I trust these guys just as much!
-
May 2023 by Colleen Copp
Highly recommend!! While traveling back to Illinois from Missouri I ran over a driveshaft from a semi. Fortunately only my Toyota Avalon was hurt. I asked to be towed to Dobbs in Florissant. I was warming greeted and assured my car would be carefully looked over to insure it was safe to drive home. Tire, rim and alignment and minor body repairs were all identified. The Manager Nielson Edstrom also checked the findings to make sure my trip home would not be disrupted any further from this accident. I cannot thank Nielson enough for fitting my job into a busy full schedule and for also getting his hands dirty too to help his staff. I would highly recommend him and this location. Thank You
-
April 2023 by Felecia Harper
Great service went for oil change and found out I needed shocks immediately. Thanks for the technician that did the overall inspection and found my issues. It was a safety hazard got it fixed in a timely manner and very satisfied with their service.
