FedEx OnSite receives positive reviews for its fast and efficient service. Customers often experience very short wait times, sometimes less than a minute, and appreciate the courteous and professional staff. Employees like Zach, Mitchell, and Crystal are praised for being efficient, attentive, and friendly, making the process smooth and pleasant. Packages are handled promptly, with deliveries promised within 48 hours. Overall, the staff’s quick, accurate, and friendly service creates a satisfying experience for customers, who leave feeling well taken care of and confident in the service provided.