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October 2023 by Bernarda Phillips
The people are the truth! Their customer service is the "best of the best!" If you are looking for a place to purchase elegant pieces, have your fine jewelry get the ultimate care, or need something repaired then this place should be at the top of your list. Every time I'm here the quality of service and customer care is unparalleled.Thank you!
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April 2023 by Keith Scherer
The customer service was fine but I was charged $11.00 for a new watch band pin. That seems pretty excessive.
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March 2023 by Andre Wright
J.c's a cool cat. Far from greedy & very reasonable. Will probably be purchasing a ring from em very soon look forward to doing business w/them.
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January 2023 by Cynthia Amburn
Took my mother here to have a clasp replaced on a necklace. I went in with her because, well, she's 80 and some places will take advantage of the elderly. She was treated with the utmost respect. Her necklace was repaired on the spot and she was only charged $8. I was very impressed with the service here and will recommend you to everyone that I know.
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December 2022 by Letoya Denise
The visits are a very warm filling and they have lots of beautiful jewelry for everyone.
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December 2022 by Wilma Mott
Absolutely love every one in this store. They are friendly, patient knowledgeable and fair. It's a pleasure just to step foot in this shop.
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February 2022 by Bree H.
Beautiful, clean store and welcoming staff! I completely trust them every time with my jewelry repairs and purchases! Thanks, J.C.!
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February 2022 by Kimberly Kelsey
I should have read the reviews before entrusting this place with my wedding ring. I dropped off my ring Oct and was told in 6 weeks it will be fixed I gave 500 dollars to get the work started 2 months later no calls no updates. I went to the store to ask for my ring and my deposit of course now my ring will be ready in a week 2 1/2 more months went by my lies and promises it will be ready finally I get the call the ring is ready it will be 600 to pick up. I asked if I could get some sort of discount for waiting so long I was told No we dont do that. What sort of customer service is that Very dissatisfied
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January 2022 by Kimberly K.
Dont Go Here you will be very dissatisfied and disappointed. They do Not appreciate customers and In these trying times you would think they would do better with shortages and folks not being able to make purchases due to the pandemic I am sure business is slow so why not appreciate the ones who are coming in during these difficult times
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December 2021 by Dorothy Coleman Madej
I was very nervous about repairing my wedding ring. I cannot tell you the emotion that came over me when I picked it up. It’s beautiful, better than the original. Thank you JC. Your customer service and master-workmanship is beyond my expectations. I recommend visiting JCs Jewelry and Repair for your next jewelry purchase or repair.
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September 2021 by Patricia Steward
Been a customer of this business before he moved to the current location he's been at this location about 13 years so I have been shopping with them at least 17 years very pleasant staff the owner will come out to wait on customers if store is busy the prices are fair and the quality of merchandise is wonderful. Highly recommend JC's.
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August 2021 by Crystal Sharp
JC and all the employees at all 3 locations do an amazing job! They all take care of each customers' jewelry as if it was their own! Each cleaning (which is ALWAYS free) also is inspected for loose stones and for prong/link damage! If any wear and tear is found, the customer is notified of the areas and given the option to have it repaired with a price, or a round about price (depending on how extensive the repair is). I loved working for both JC and Deb years ago! I still send people their way, talk very highly of them and their company, and still would only trust JC and Deb with my own personal jewelry. Oh! And I cannot forget to mention that they also repair watches, change batteries, change watch bands, remove links, amd you can have any associate help you design your own custom jewelry!
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August 2021 by Daniel Carrillo
Great customer service! Great jewelry
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March 2021 by shake dogg
Took an authentic Rolex in for repair. He charged me over $250 and said he sent it off to be repaired and it was fixed, but it wouldn’t wind. He (JC) admits to putting epoxy in the winder to fix the problem, but it turned into more worse of an issue, then he refuses to have anything else to do with it. I would not recommend this place to anyone. Will never be back!!
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June 2020 by Patricia Smith
The best Jeweller, I love JC & Debbie... you will always walk away well please.
