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March 2024 by Ashley McBride
Unhappy with the constant rate raising, been there for almost 3 years. Started at $85 in 2021, now in 2024 the company is raising it to $215 for a 10 x 10 storage. There hasn’t been any change in services to make up the differences in rate increases. I’m changing my services to another company where I’m valued✌?✌?
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February 2024 by cocoaloveable
Ketraess gave excellent customer service, he was a great help with helping me
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December 2023 by Amy Newell
Ketreass gave great customer service in renting my unit. I was very comfortable with the process and he made renting easy.
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October 2023 by candice jasper
I had a great move in experience with Rhonda V. She was very nice and helpful with show me the unit and made the process easy.. I would definitely recommend This location to anyone needing a safe place for their things!!!
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October 2023 by Beverly Mcmullen
Ms. Rhonda was very helpful, a joy to work with. I highly recommend this location ?
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October 2023 by JUSTICE314 Artist
Great service, nice and friendly Property manager I highly recommend this location
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July 2023 by Ronald L. Jones
So I walked into Public Storage because I was frustrated because my unit was too small. Thank God for workers like Justine. She helped me get a bigger unit and refunded my money on the smaller one. She was such a beacon of light on what started as a cloudy day. She was not only nice, but very warm and friendly. I'm glad to do business with Public Storage and I will spread the word about the professional that I experienced today.
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June 2023 by Stacy Daniels
Yes I went to my unit on Saturday and it is so Tracy is so dirty and so filthy with a lot of furniture that people don't want to. Lift it all out in the hallway look like people in piston. The hallway it just has a really smoke a smell in there on the 3rd floor of the 2nd floor and sometimes on the 1st floor. I'm just calling let you know what's going on. It's just how i'm feeling and that's and I have never been ethiopian like that before
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June 2023 by aburks1
Thank Ashley at the Florissant location for your assistance. You were very helpful and professional as you worked with me on a recent matter.
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June 2023 by Kalen Aaron
Ashley was very helpful and got things token care of for me !!!
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June 2023 by Brandon Sanfilippo
Raises rates without any notice or reason. Never answers phone. Random miscellaneous charges. Find a different place to store
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June 2023 by Ashley Williams
Last week i came here with my mother to help her move somethings. Ive always noticed this property as trashy. This week the property manager Ashley cleaned both customers bathrooms and the entire hallway. I appreciate the cleanliness. She actually keeps the property looking and smelling clean
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May 2023 by Joshua Rice
The most unprofessional and unpleasant experience I've ever had. Do not rent here. I reserved a unit to be rented on May 2nd for $125. I go on the 2nd to pay for it and it's not available because they rented it already even though I had reserved it. Then they have another available for $50 more and I tell them don't worry about it. Then they call me and say they can rent it to me at the reserved price of $125. So I proceed to rent it and pay the admin fees. I'm waiting for the rate to be changed by the district manager for 2 weeks and all of a sudden they vacate my unit and rent it to someone else. No phone call no explanation. I have a whole room full of boxes needed to move in today and now I have no unit. If you value your things do not rent here.
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May 2023 by Taniesha Edwards
The property manager Ashley was very helpful and friendly.
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April 2023 by John Lane
Came in at 5:30pm and Justine still got me together with a storage. Great customer service and very humorous. Very nice and friendly. Thank u Justine :)