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January 2024 by Tonjia Frazier
Awesome customer service
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November 2023 by Alesha Payne
It was very easy and quick to do what I needed done.
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October 2023 by Work Supreme II
It’s was easy and fast. I like it.
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October 2023 by Demetria Clark
Nice service….very helpful
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September 2023 by jessica cox
Need better customer service skills, not one of the reps I’ve spoke with have been even remotely friendly.
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July 2023 by Carlos Blue
Great customer service
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June 2023 by Lynette Hart
Quick, easy, and affordable. Qualities that are hard to find in this current economy.
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April 2023 by Octavia Johnson
Great the guys at the store are wonderful very kind and professional.
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November 2022 by Shonesia Wilson
Love rent a center and their products but the phone calls are border line harassment when you miss even 1 day!
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November 2022 by alyssa love
I always would forget to bring my payment in and they would come get it from my house and be so nice every time
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March 2022 by roe gotti
Terrible customer service I attempted a rental agreement online even made a payment was told someone from the store would contact me that never happened I called the store and was told the item was at a different store they would call me back with the logistics that never happened I only got a call back after I called corporate you guys probably need a new manager
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December 2021 by Jaimie Hileman
Very disappointed. I had an 11:30 appointment, first for the blood drive, I showed up early, and through the window I could see it was all set up, but no one was there. I waited until 11:50, then started calling only to find out it had been cancelled, but no one thought to call donors who had booked appointments. I drove a half hour to then waste ANOTHER hour.Not a good day for the Red Cross, who is otherwise a rockstar in how well they perform their critical mission.
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September 2021 by Laura Hawkins
Workers their are very friendly and pleasant.The workers are always concerned about your problems and will fix it without any trouble.Rent a center on North Lindbergh is the best location. I had the most pleasant experience with the workers there.If I needed anything else for any convenience to me, I would be glad to go back .For anyone that need any furniture and can't afford it and want a place to get furniture now and pay on it. I would recommend rent a center; especially at the rent a center at the North Lindbergh location.
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August 2021 by Mona Nelson
I ordered a sectional from this location several months. Was advised that it would take four to six weeks to deliver the merchandise. It ended up being six months. I never got a call to let me know the couch came in. But I received a email and a text stating that I had bill. I called the office to find what this noticed pertained too. Only to be told I had sections with them. I had to inform the young man that I never received the merchandise and could not remember what is was for? After visiting the store to take a look at the couch. They had the furniture set out. When I requested new merchandise??? Against I called Johnathan back the same Saturday 7/17/21 and advised I would still take the sectional. He scheduled me for this Friday at 3.00pm. I received a call today around 2.30 while the guy was standing on my porch stating that he was there to deliver the couch. I advised the young man I wasn’t expecting the delivery and was on my home. It may take me 30 minutes . The driver said they would wait ( which I did not believe or expect). But since he said out his mouth ok ty. Of course that was not true. They left. I called the store asked if they could deliver the furniture still. TAnother guy said it should not be a problem since they still have the merchandise on the truck, but he needed to check with the driver and call me back. He also said that the they only had three stops. They came to my place as mine was the greatest distance. I live on Frost that’s. about-15 minutes. I really liked the sectional and was looking forward to having it in my new home. I even asked if I had a way to pick it. Perhaps I could do that. Although that was a option….. My husband was right I should not have to pick up furniture. And it seems like once I said that. They made sure they would not attempt to do what was right. Where is the customer service? There was no apology from the person who answered the phone. Advised that I don’t want the couch because if that’s how you do service, I don’t need to pay my money to people who have such little regard for the customers. Especially waiting six months and never call.
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June 2021 by Tonya Williams
Excellent customer service
