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November 2024 by Gala Williams
I went to the store with my son
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October 2024 by Samuel Wallace
Worst store don’t ever go there horrible people
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October 2024 by Janet Bell-Sweazea
Disappointed I couldn't get a senior discount.
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October 2024 by Lungowe siloka
Very helpful
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October 2024 by Kia
I never had a problem with this location until now with one of the employees... (female) idk her name thoe but I do know what she looks like. Once I walked in she had a stink look. Once it was my turn to get help one of the male employees to help me he told me exactly what to do he wanted to bring up my account but he need help doing something I guess he was new so he asked for her help she took over and it went left from there she did not want to listen to nothing I was saying to her (completely ignoring me twice so far) and so I told her I will go somewhere else like the guy told me to do an the first place cause would be faster to return my stuff but she kept ignoring me. Mind you I have to go to work.. I was there for almost 30 minutes for no reason. I was told to drop my equipment off and get a receipt and leave. She kept asking me for all my information a total of three times (With a attitude) after I said I will go somewhere else or come back tomorrow so just cancel what you started I'm running late. Once again ignore me so I took my equipment back she never gave me my ID back at all and she knew she didn't mean while the guy is rite there not doing anything are even stepping in. Now I have to go back up there to get it new equipment at the same location but they telling me to bring my Id. it's the fact that I just went through all this for no reason and not one person said anything to her but was looking like they dont care how she was treating me at all
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September 2024 by Armon Whitehead
Came in to get new service set up. The staff and manager was eager to help. They gave me a great deal and even saved me money on my mobile. I switched from my old provider to spectrum. This is definitely the place to go for new service instead of calling over the phone.
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September 2024 by MARGO BOLDEN
No place like this should only have one person working at a time. There’s 17 people waiting for service and one person working the counter. Worst way to keep customers!!!!
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August 2024 by Chef AJ
I took some equipment in to exchange for my parents. The lady who I guess was helping me, seemed as if she was just irritated at the customers. Which she probably was, but to show it the way she was showing it was just so unprofessional. I asked her if she could smile. She told me when men ask her to smile she frowns more.
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July 2024 by Tyron
Lazy staff
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June 2024 by Eddie Burk
The wait is usually long and service is slow
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June 2024 by Charley Williams
I arrived at the store at 5:15 PM there were people in the parking lot complaining about how bad the customer service was as I entered the store there was a slender African American female working at a desk to my right from hearing her conversation with the customers she was doing a excellent job then there was a African American female with heavy build working the center desk she had an expression on her face like she was having a bad day At 6 PM she got up and locked the front door at 6:30 PM she called my name and asked if I was here for a transfer I said yes she replied we are not obligated to do transfers and you are not going to get it done because we are closed and I am not going to stay here and do it This is unacceptable customer service for me to sit there for over a hour to be told I would not be waited on because you are not going to service a customer that was here 45 min before you closed I believe this is poor job performance on this employee and should be reprimanded
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June 2024 by Eugene Milton
Slow as hell they don’t care about nothing but going home they ignore you , and is rude to customer go somewhere else unless you want to sit for 3 hours and go to work with the staff
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June 2024 by LAURA FINNEY
Horrible Customer Service!!!!
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May 2024 by Lakendra Woods
Dominick is the best he was so patient and muiti tasking helping me my momma and lots of others as well without forgetting about anyone got a brand new phone for a lot cheaper than my old phone bill thanks Dom for all your help and patience with us I know we was a hand Ina half full please ask for Dominick if visiting this location
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April 2024 by Jay Bay
It's was laid back my people was a secret shopper lbvs
