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April 2024 by Lo G
The Mocha Frappe had no taste. It was like drinking ice water with cream on top would taste. Cost me over $5.
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April 2024 by A1lover 1000
Holy diesel smoke! For more than 20 years, I've avoided getting hooked on anything from Starbucks.... Every store I've been has always treated me great. I give reviews good and bad, so you'll know.As a trucker, I'll become Hotter than fish grease for the slightest misstep from "professionals."I go many places with my guitar, and no store so far has turned me away - of course, I'm respectful to others and not playing it inside...So, I want to say again, "Thanks to the gentleman that brought me this drink," and getting me addicted. ?? the first sip, I already knew - ?.... are there rehabs for Starbucks addicts?I've included no review of food at this location (haven'ttriedany), I've had some at other locations; the selection and price were my only issues.
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April 2024 by Whitney K
Literally always out of everything. Slowest drive thru. Worst Starbucks.
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March 2024 by Heather Gobble
Now that's what you call extra carmel !! Dang good drink!!!
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March 2024 by india kezia
I went in to order my usual venti mocha 4 extra pumps of mocha, I waited longer than usually but was ok, I looked around and purchased merchandise (54$). The other employees/managers in the Starbucks asked a few times was I ok, as I waited for my coffee. This coffee run took about 20 minutes, I arrived to work late. I opened the top of my coffee to stir the chocolate in bottom, there was a film on top, and the lid. I touched the lid and stirred the coffee to figure out it was grease. I called the location several times NO ANSWER.I drove back!!!!!! I informed AJ the manager the coffee has grease in it, his response was, you had 9 pumps of mocha. I proceeded to inform the barista at Starbucks/ Manager this drink is my favorite beverage and not ever has this happened. The lady next to him said ooooo maybe it’s the half pump it’s possibly running out!!! I’m wondering why are customers getting this type of service, AJ takes my drink opens the top smells it touches the top and says Huummm it is greasy. Make another drink… I said no thank you!!! I don’t feel comfortable at this time. He gives me a card and says use this your next visit, I asked will this cover my full drink, he says YES!!! I saw the 4.00 load on the card!!! He give me a 4.00 off card, the card says next one on us, but as I read the card I’m more pissed my drink was more than 4 bucks.AJ’S customer service is very poor, he over talked me and did not acknowledge the error. I had just spent 60 plus dollars in location, wasted time and gas. I will never visit this location again. He has no respect for women/ Black women.I will definitely spread the word to family and friends about this location.
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March 2024 by Dee Block
Layla and Ciara remade my drink for me and it was amazing like always and their customer service was on point will ALWAYS be coming back.
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March 2024 by Sarah Lowenthal
I wasn't paying attention and forgot to do an order later when mobile ordering. I called and they set my order aside and did it later for me. It was so nice. 10/10 customer service!
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February 2024 by K Ballard
I so much love it they always get your order right they always speak when you walk in the door and I've never had any problems with my coffee. I wish that they would incorporate the type of customer service here at this store at all of their stores I would drive past one particular Starbucks just to get to this one even though it is out of my way I will drive there because I know it will be made right and it will be ready waiting on me when I order online. That's the best thing about it please ladies and gentlemen keep up the great work that you do I applaud you for the things that you do and the things that you put up with you have my upmost respect when it comes to dealing with difficult customers and you all handle it so well that is much appreciated you guys deserve a raise.Parking: The parking is great it's just when they have a line and you pull up to get your online order and you have to go in you may get blocked in due to the line that's in the driveway that's the only downfall about it but they do have plenty of parking it just depends on what time of the day that you go but look at it this way you get in and you get out which I cannot say that about their competition that's on West Florissant sometimes you may stand there for 10 to 15 minutes after you have placed an order online at the one at 270 and West Florissant that's heartbreaking that's why I drive to this one to get better and faster service I'm sorry someone had to say it.Wheelchair accessibility: This is very accessible for Wheelchairs and walkers they have flat layout no steps just the curb but that also has wheelchair accessibility so there there is no problem with wheelchairs or people with walkers to get into the business.
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February 2024 by R L Moore
Great staff at this location always get order in a timely fashion.
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January 2024 by Niya Owens
Everything was good got a mocha cookie crumble with almond milk and a shot of espresso, very friendly and would definitely
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January 2024 by My Saltwater Tank
Dirty location and dirty employees. Your workers have no idea on how to take and process orders. Please automate so customers get actual service and good products.
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December 2023 by armanie mitchell
So chill, not crowded if I wanted a place to collect myself every morning it would be at this location. And no they won't get your name right but that like signature Starbucks lol like a part of the
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November 2023 by matthew pardo
Good location, great employees, ?
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October 2023 by John Mahler (JEMstlouis)
Very friendly, helpful staff. Order came out quickly! Has always been good service here!!
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October 2023 by Bre N.
My go to Starbucks, always friendly & timely. Plus my order is ALWAYS correct!!!
