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July 2023 by Ethan Blassingame
The only home depot in STL that actually answers the phone!
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July 2023 by Sana M.
I purchased a range, dishwasher and about be the range microwave. I got a delivery date a week away, which was fine. The day of the delivery, they called and said they would not be able to make it, and scheduled me another week away. Second delivery date came around, and the very RUDE delivery drivers actually came to the house and didn't have the range with them (they were 3rd party and didn't realize until they got to my house that they didn't have the range). Rescheduled a third time and I waited all day for one driver to call and say his partner got sick earlier and he wouldn't be able to make my delivery alone. Neither he nor dispatch contacted me and let me know that the delivery could not be made today. I'm extremely dissatisfied and would not recommend The Home Depot!
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May 2023 by Tanya W.
It's that time! I absolutely love this season get your patio ready here at Home Depot. HD is my go to place! From the beautiful flowers and the wonderful customer service, guys come check this out! They also have a nice vegetable section as well! Don't forget you can get your lawn care needs, and all types of power tools and wonderful things for the home!
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February 2022 by Brenda B.
Our daughter, who is handy capped bought a Refrigerator and Dishwasher in January from the Florissant store. The refrigerator and dishwasher was to take two weeks before delivery. She paid for installation and removal of the old appliances. When the delivery men came in, they only dropped off the dishwasher and left it in the middle of her kitchen, and refused to unload the refrigerator because the water shut off was not up stairs. My husband said leave it and he would install it. The driver refused. He also said they had no record of installing the dish washer even though she was charged for it. When my husband went to home depot to cancel the refrigerator nothing was in their system. We found another refrigerator like it lower priced and it was delivered the next day, no cost for installation, delivery or removal. Today they sent two men, not a plumber like she paid for, to install the dishwasher. The two men showed up and said they couldn't install it, we needed a plumber, they were just delivery. there was nothing to deliver, it was already there from Feb. 11th. My husband called the store manager after the refrigerator issue and she has yet to call him back even though he has called many times. They have lost our business forever and we spend a lot of money in that store.
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December 2021 by Darla E.
My mom used the kitchen design services for a remodel on her home. We found the staff very easy to work with, they were as excited about the project as we were. Myisha has been a delight and so has Marcena as her backup! We of course needed help getting tile loaded and returned as well as help finding items in the store. The young people working here have been so friendly and helpful with loading and unloading the vehicles. I've enjoyed the process and I will use this location for my next projects.
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April 2021 by randy
I received great service!
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September 2020 by Stl B.
I shop at the Florissant location most of the time but going there earlier today to get items for a room project was a bad experience. I had to get assistance for someone to help me cut lumber and some drywall in half so it would fit in my minivan. Found a worker from another department to help which was very polite and then went to the lumber department, he came back saying they would help me in a few minutes. They never came to help, i could see them through the isle joking around not a care in the world on the forklift. So i went looking again for any help but no luck. What a joke! Get some workers who actually care to help there customers, i was so mad that i left all the items on that cart and walked out the door. Taking my business to any other store as long its not Home Depot.
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August 2020 by Dana D.
I ordered vinyl flooring last week and came to pick it up. I parked in the designated spots for pickup and used the link that was texted to me. They called and asked me to pull near the entrance for easier loading. DC was very helpful and polite, he loaded my flooring into the car and didn't slam my hatch when he was done. I already had some of this flooring laid in my kitchen/family room. I needed additional flooring for my hallway and entryway.
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July 2020 by K K.
I had the pleasure of stopping by this Home Depot and meeting KC! He was helpful prompt and was able to resolve my issue in minutes! Service with a smile that's what we need during these trying times I gave this Home Depot or five store! Thanks KC shout out
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March 2020 by Suzee Q.
I stopped in here quickly as online homedepot.com said they had 9 of a gardening item I'd been not having luck finding. It was not anywhere on the shelves and homedepot.com did not identify on which aisle it could be found. I had to ask an employee nearby. He explained it was his first day, but quickly got someone to help him. Nothing, nowhere. At least they were fairly fast in figuring it out. Homedepot.com wasted me some time!
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March 2020 by Ron S.
BE SAFE THIS STORE HAS NO WIPES TO SANITIZE SHOPPING CARTS ..... Obviously in "This" HD it's a different approach to employment where everyone hides or stands in clusters with one another and avoids meaningful "Work" . Let us hope that Corporate will PROTECT OUR HEALTH as do other retailer's especially in this crisis . Let us hope.further the cleanliness of this store and it's pathetic staff improve. Honestly HD in Mexico puts shame on this store
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November 2019 by Raven B.
My experience with this location was great. After a horrific experience at another appliance store this location was a breath of fresh air. I purchased a refrigerator and ended up leaving with a deep freezer aswell. The staff was very helpful and welcoming especially Pete! Thank you!