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January 2024 by Tera Holton
This the 2nd time I’ve use this U-haul location and the experience was superb both times!
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January 2024 by Robert Birdwell
The on-site agent when I rented was most helpful with not only the trailer, but with suggesting supplies. She provided an excellent customer experience.
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December 2023 by Layne Noren
Courtney was professional and very kind. A great representative of this company! I would recommend to all.
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November 2023 by Alexandra Adams
We had a reservation for 730 on a Sunday, arrived at 720 and started the check in process online. We received the error message that ‘the gps states that we were not at the correct location’, we tried this several times from multiple devices and received the same error each time. After spending 50 minutes on the phone with customer service it was determined they were not able to assist in getting the rental and we had to wait for the store to open. Do not use the 24/7 pick up, it does not work!!
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November 2023 by randy
I recently rented a pickup truck online but finished the paperwork at this location. I got excellent service! The employees were very nice!
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November 2023 by Beth Pendino
System went down while trying to rent then they tried to double charge me. Then when I brought the truck back they said I damaged it which I didn’t even go under a tree so no way I could. All the workers were rude honestly I know why no one goes there anymore and I will make sure I never use U-Haul ever again.
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August 2023 by Evelyn
They forgot to remove their key from my storage unit and I couldn’t get into my storage unit until the next business day.They have two numbers for you to call one for a director and one for a president and no one would answer their phone. I went through them to set up for movers to help me so when they couldn’t unload my truck the day of, the mover had to come back the next day which cost me a fortune because I had to pay them twice. But what did Uhaul care it didn’t cost them any money and the director never called to apologize or anything like they said he would so they don’t care about you all they want is your money and they don’t care if they inconvenience you or cost you more money they suck any I’m very unhappy with them.
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August 2023 by harvey allen
The transmission was slipping, alignment was off. The truck wasn’t safe to drive. The staff was friendly and polite.
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July 2023 by Stacy Ford
I was not informed that although a dolly comes with the truck once you use it and break the green seal thats an $30 charge. Other than that this facility was ok.
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May 2023 by Rhonda Kelly
We ordered a truck, dollys and covering and got only the truck, when we called to inquire about what we RESERVED, they stated we didn’t order that and hung up on us twice.. after not understanding why a PAYING CLIENT would be upset about not getting what they ordered. I will never patronize Uhaul again and will tell and encourage all the people I know to never use Uhaul again. On top of, we are Black people and the WHOLE facility was Caucasian employees…makes me wonder? They will hear my complaint in person once I return the rental. Don’t do it!!
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May 2023 by Denny Webb
U-Hauls website clearly states that a pickup can be used for towing personal trailers. This location decides to ignore this advertising and limit the use of the truck by locking the hitch so it can't be used... But still charge full price, for limited functionality.
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May 2023 by Areaiona Anderson
Omg Valor was so amazing, helpful, and extremely knowledgeable I pray you continue to employ employees such as him he made my experience so easy highly recommend this location as long as he’s there
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April 2023 by Karla Martinez
Always a painless experience. Forever Customer! No matter what I need, Or where I'm at, they got me! Been dealing with them for 20+ years. Every location has been a painless process and they didn't disappoint me Here. Friendly, fast, and professional staff! And my truck was on point! Thank you all from Colorado! You ROK!
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February 2023 by Paris Anderson
The GM Andrew Ziats is the most rude smug person I’ve ever encountered. On December 24th I paid the 50 dollar fee to get the lock removed from my unit. I was told it would take 24 hours for it to be removed. With the holiday I expected it to be December 26th. On January 2nd I showed up with my movers and the lock had not been removed. We had to wait two hours for Andrew to waddle his self to remove the lock all while my movers were getting paid $150 dollars an hour for doing nothing but waiting. Andrew told me it was my fault for showing up without confirming the lock was removed and refused to refund me anything towards what I was paying for movers for their lack of doing what I was told over a week prior.
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January 2023 by Jason Rapa
Went to the truck here about a month ago everything went smooth the guys are getting ready to leave I got there late they were very patient with me had me in the truck and gone with the matter of 15 minutes keep it up guys thank you
