-
March 2024 by Katherine Hill
Always a pleasant experience at this store. Staff is friendly and helpful, and the line moves quite quickly. I would definitely recommend this UPS store.
-
February 2024 by A.D. Kyles
Typically great service, but sometimes employees are standing around using cell phones. These cell phones might be UPS issued, but scary if not. Are employees making social media videos of customers or the UPS day to day transactions to upload. Privacy concern for customers when in a UPS store. Potential lawsuits in the end?
-
February 2024 by Melinda Mason
Great customer service
-
February 2024 by Matt Vance
If you required proper customer service - come to this UPS Store !!In the fall of 2023, I needed to ship 200+ paper models to VA, quickly. I dispatched my elderly friend who owned the models and his daughter to this UPS store - they were greeted by the manager, Jamie Wright, with not only professionalism, but courtesy and efficiency. Everything was packed in one box and arrived safely to support the 25th International Paper Model Convention in Sterling, VA. I am very impressed with this level of customer service and wanted to publicly say THANK YOU Jamie!!
-
February 2024 by Frankie Lipsey
UPS is a important service that do a great job.
-
January 2024 by Debra Holloway
Great service.
-
January 2024 by Judy Reynolds
No matter how long the line of customers is, these folks always seem to be fast and efficient. This time was no exception! I was in and out in no time, and was even asked if I was an AARP or AAA member so I could save a little money! Excellent service. :)
-
January 2024 by Yvette Crites
Great service, always! This is my go to store for my shipping needs! :)
-
January 2024 by Jennifer Arndt
They had no idea what to do and no intention of trying to figure it out
-
December 2023 by Shawn Shipley
terrible location. they can't even be open on open days as apparently they don't feel like working. worst location I've ever used
-
December 2023 by Mark Maxwell
This is a great place to send parcels via UPS, especially for dropping off Amazon returns. Also good if you need a notary.
-
December 2023 by Kathi Bilbrey
They are always busy especially at this time of year. But they do get the line down . Not much of a wait, which was nice.
-
October 2023 by Margie Price
I have taken numerous pages to this location, some already packaged, some that needed no packaging by me. I have never had an issue with any of my packages
-
October 2023 by LaTamara Kelly
The young girl at the counter did not smile nor greet me. Just directed me matter of factly through my transaction as I stood there quietly(which is the reason they didnt get 5 stars). I got what I needed done and that matters most.
-
June 2023 by Ray Scholle
Horrible management and they lose your packages. Won’t follow up and then blame the UPS carrier. Go somewhere else…or you’ll be sorry.
