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November 2023 by JEANNE GEORGE
Worst customer service ever. 3 people working and not one friendly one in the bunch. Totally ignored me and it took 45 minutes to get a Covid vaccination. No apology, smile or thank you. Miserable people.
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November 2023 by Jeanne G.
Worst customer service ever. There were 3 people working and no one in line in front of me. They totally ignored me. It took 45 minutes to get a Covid vaccination. No apology, no smiles, no thank you. Miserable people.
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October 2023 by Barbara Carter
Never efficient! Drive thru closed at 5pm. Forced to go inside. Chose this store for Drive thru!
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August 2023 by Michelle
Drive thru always closed.
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August 2023 by Sierra Oberloh
Needed to pick up meds today and their pharmacy was closed over an hour earlier than scheduled?? This seems to happen a lot here.
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June 2023 by Cheryl Polk
This location if the pharmacy is open has people working there that are very unprofessional and talk down to you regarding prescriptions. Not customer friendly in the pharmacy only
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May 2023 by Henry N.
This pharmacy location and service provides unspeakable service. I experienced the worst customer service from pharmacy tech "Dominique" at the Florissant, Mo Cross keys location today 5/3/23. The unnecessary attitude and comments made towards me trying to get my pain meds after a dental surgery was piss poor. Never had issues here until now. I will never use Walgreens pharmacy again, better yet this location. The manager waited till the last second to do some conflict resolution. Ms. Dominique clearly needs some customer service, emotional intelligence and soft skills training asap. I highly recommend the CVS located in the schnucks at the cross keys plaza. My prescription was transferred and delivered with excellent customer service.
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March 2023 by Danielle Westbrook
The staff is unprofessional, rude & not knowledgeable about the medication nor the cost! This store was so much better with the old staff who were professional & knowledge with the medications & cost 5yrs ago! Furthermore don’t waste your time here choose another pharmacy because I definitely have!
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March 2023 by Sarah Hernandez
Sat in drive thru *at the window* for 20 minutes before closing. Some woman walking back and forth with no customers inside, clearly ignoring me until I finally left at 6:55 when I got the message that she wasn't going to help me. Unprofessional and irritating because I'd have gone in if I knew I'd waste my gas and not even get my prescription. After I pick this one up, I'm finding somewhere else to go.
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June 2022 by Tamika Staten
Told me 3 days to fill a simple prescription due to being backed up. Tried to pulled the prescription to another pharmacy and they wouldn’t answer the phone. Then they closed.
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May 2022 by Dana D.
The two technicians were doing there best to handle phone calls, drive thru and walk ins. Apparently everyone else called in so they were busy. The manager came back to assist. They had to close the drive thru so all customers had to come in the store. I arrived at 1005a my appointment time was 1015a I received my shot at...1033a. Chandler was amazing I hope they get some help real soon. I know it is frustrating for them and the customers.
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July 2020 by Kel G.
It was a good day, that day, the staff was serious to wearing mask and must of customer was wearing mask as well.. it was fast and friendly service ..