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January 2023 by Tracey J.
I called and ask to speak to a manager. She says how may I help you then I ask for her name and she said how may I help you .. I asked her six or seven times and she finally told me her name was Tiffany. If your not guilty just answer the question. After all she is the manager. They just hire anybody. So ignorant.
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December 2022 by Marsha A.
Walmart needs to stop hiring kids that really don't care if they work or not.....PERIOD! I rather patronize the businesses where I live so I can continue to have places to go when I need them. I just can't do this Walmart though. I can count on my fingers how many times I've been to this Walmart since they've open.....this place needs a lot of improvement
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December 2021 by Brian P.
Ordered a same day photo print pickup specifically from this store because the website said they could process it. Had to pay about a 30% premium for same day. It's not a convenient location for me. Waited all day for order pick-up e-mail but never came and status never updated. Checked the next morning and order status was updated to Delayed. Called the store. It took 4 times being transferred to Photo before I got someone who said she could not find my order (even with providing the order #) and I would have to wait until the next hour when someone else was coming in to help. About 2 hours later, I get a call from the Photo Center - they don't even have the paper in stock to do the order at all, much less same day. She said I would have to cancel the order online because she can't do it - but you can't cancel same-day photo orders online. Now I've had to order from a different company and am 2 days behind further because of failure and zero communication. Absolute incompetence from end to end.
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June 2021 by Tawfiq B.
I will never go back to this Walmart they need better customer service and management skills i live 6 minutes from this location and I'd rather drive 20 minutes more I think I'm changing over guys I think I'm going target I guess you get what you pay for
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April 2021 by Nil T.
I will never shop here at north county Walmart's again. Good luck store management making bonus if you constantly lose customers to competitors that have way faster service. Cashiers are ridiculously slow. WHY ARE THESE CASHIERS NO LONGER EVALUATED ON ITEMS PER HOUR SCANNED. Get it together or more customers will likely find your competition with faster service more appealing.
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December 2020 by Sabrina W.
My mother is elderly. She needs a riding scooter. This location scooters are never charged up. Some are broken. With COVID it's important to keep them cleaned and sanitized. There isn't enough scooters to go around for elderly customers. We always have to find another elderly customer to ask can we use it after they are done. Following them outside to there car. Scooters run out of charge are left in parking lot or left in store isles. No one at this location keeps an eye on the scooters to make sure they are charged. Please open up more lanes. Because of these issues we go to Walmart In Illinois. Most of the time we go to Target or Schuncks
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December 2020 by Briea J.
This Wal-Mart is horrible the customer service is trash you have to chase their team members down for help and when you do they don't help you . Most them try to hide in places and play on they phone and you ask them for help they don't help you either . I call the store while in the store to get help nobody answer the phone . What type of customer service training are they getting because it is horrible
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November 2020 by Joyce D.
I have been shopping at 6:00 am since they started the senior hour. I went to shop this past Tues. the door was open got my cart and was in the back of the store and I am being called to by an associate telling me they don't open until 7am. She said they had stopped the senior hour. I told her they should let the shoppers know. I went to front of store and ask someone else which didn't know the senior hour had ended. I ask a cashier that was there she didn't know that it had ended either. She ask someone else and they said it had ended. The cashier said she was there and could ring my grocerys up so go ahead and shop. They called the manager over the speaker and when I came back to the cashier to pay for my stuff she said that it had ended but went ahead and checked me out. Then they had locked the door that I had come in and I had to squeeze though the doors at the other end. I looked on line and I don't see anywhere telling you that senior hour had ended. They were other people in the store shopping as well. I got up early so I could shop and be out of there before it got busy. I don't appreciate being chased down as though I am doing something wrong. I also don't know how you can run a grocery store and not have the things people are looking for. I have been there when they didn't have water, bread, and eggs in stock. That is unacceptable. I think if they don't do something about this store it isn't going to open long. I would hate to see it go because it is close to my house.
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May 2020 by Yvette L.
This Walmart gets worse every time I go there. I often drive to different locations or shop at another chain rather than shop at the neighborhood store. It is a real shame because it use to be a nice store. It isn't kept well stocked or organized. Part of the issues are the customer related. Part is the staff. Things always seem chaotic. If something is a bit out of the ordinary they don't seem to have the training or the will to deal with it effectively. Some people just shouldn't be working there. I realize that during the current emergency things are hectic. I am more that sympathetic and appreciative of the worker but unfortunately this is kind of the norm.
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May 2019 by Valarie J.
Horrible, horrible place to shop. The location at highway 367 is so unprofessional and ghetto until I would rather travel 15 miles to another Walmart. I was at that location on Friday and there was a cashier that was so rude that it was ridiculous. Standing in line she made the statement that a customer made her want to throw up.... she said it loud enough for everyone in the vicinity to hear! Everyone was looking around like, is she serious? Maybe your ghetto attitude made us all want to regurgitate. It's a shame when people lack professionalism. It makes the whole store look bad.
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March 2019 by Jackie C.
This is the worst store I have ever seen. I have shopped Walmart's everywhere and have never seen anything like this. At Christmas time when the store was packed, there were 5 lanes open on a Saturday night. They lines went all the way to the back wall of the women's clothing department. Now that it's not the Christmas season, things are no better. There are tremendously long lines especially on the weekends. Being a manager, I know the manager of this store is only worried about her numbers and not the customers. I suggest replacement. The customers should be the first consideration, after all, they are why you are employed.
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May 2018 by Mark G.
When this store came in I thought it was going to be great. I was excited that I wouldn't have to go so far to find a decent store. Now they don't have enough staff. Those that they do have are very stressed because they are over worked. There are never enough checkers and lines at times go a third of the way back in the store. This is my closest store but it is no longer the Walmart I go to.
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May 2018 by Kevin R.
Would rate zero stars if I could. Ran in this morning at 6:15 to grab a bottle of water. Several workers standing around with 1 checkout lane open. Never will I step foot in here or any other Walmart again.
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May 2018 by Tracy R.
The absolute worst customer service EVER! Avoid at all costs. Completely rude, more than half of them at the desk stand around and talk when there's still 3 people in line. Serve the customers FIRST!! That's why it's called "customer service." Will never shop here again and suggest all others to stay away. BTW... if I could, I'd give no stars at all.
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March 2018 by Polly M.
This Walmart began fantastic. Something changed about November/December 2017. The aisles were cluttered messes. I spent over an hour on the national Walmart phone line because I was so frustrated. I want to spend my money where I live! There have been some improvements in the organization. The aisles are better ... not as good as West County. Why?!?! Additionally, I just ran in to buy a few things. Nickki, the greeter spoke to the woman as she was leaving. I am a different race. I was not spoken or smiled at. Unfortunately, I purposely stopped in front of Nickki to collect my bags & leave my cart. I tried to smile at her but she looked directly through me. SMH Maybe Walmart in NOCO just doesn't care.