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February 2024 by Julia Koch
15 days late and they want to come get my items
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November 2023 by Michelle Race
We were very fortunate to have Philip Falch answer our call when our yellow lab ingested mice bait. He was amazing in this emergency situation. Dr Falch was honest,knowledgeable and caring. He did his research to figure out what was the best course of action as there are 2 different types of Tom cat that require very different treatments. He was able to assist us but was ready to send us to St Louis if necessary. We really appreciated that he put our dogs safety first and foremost. He gave us clear instuctions and guidence as to what to look for with complications,etc.We were more than happy to pay the emergency fees as we were confident in his care. Raven,our lab is doing well and we learned what we needed to from the situation to prevent another occurrence. Labs will eat anything! Thank you Dr Falch,we are so grateful and you earned our business from here on out. You are amazing and although we would have preferred to meet you under better circumstances we thank God you were we there when we needed you.
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September 2023 by Donald White
I was very pleased the staff is great and I would recommend for people take there animals there!
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July 2023 by Dawndy Lewis
The vet and assistants are great. Always take my fur kids there.
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May 2023 by Kimberly Hamilton
The veterinarians and the people that work here make this place a very special environment. They take care of your fur babies wonderfully.
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April 2023 by Kait W
Do not take your pet to this clinic. I paid $100 for a visit where they didn't tell me what was wrong with my dog and refused to listen to or believe anything I had to say. Will not be back and don't appreciate getting talked down to.
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April 2023 by Darwin England
Thank you all for your support and care durring our visit. You were appreciated.
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March 2023 by RIVERBILLIES
Very helpful in our sick doggy, shes all better now and they worked with our budget!
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March 2023 by Becky Griffith
They took such great care of my babies.
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February 2023 by Barbara Crowe
The Dr really listened to my concerns on my senior pity. Made sure he got the right medicine to help him to feel better. Also look at my baby pity gave him a shot and sent me home with some samples for worms and flee and ticks. The woman at the front desk made us feel comfortable as soon as we walked in. And of course gave out treats.
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February 2023 by Debra Vallon
The staff was professional & pleseant. The doctor was very professional as well & told us all that was wirh my son's little dog. I recommend this establishment to any pet owner.
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February 2023 by Vern Moore
Went to discuss AI of two mares. Young ladies at reception desk helped out immensely.Thank you
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January 2023 by Michelle Marino
Today I was treated completely out of line and very badly by a tall blond woman that met me at the door. I was 12 min late to getting my cat fixed. I know as I sent a text on arrival to a friend Are you Michelle ? I said yes. Well your late and you should have called! I explained he soiled twice I cleaned it up and I missed my turn and had to double back by Walmart 12 min I further told her I live an hour and a half away and apologized for the delay as I put the kennel down. she rudely again said well you should have called !! We will have to reschedule again very rudely.I was thinking ? I am paying you for this service. you have my cell, you could have called me and asked what the delay was. zero customer service. it’s not my job to call I am sure she was being paid for working there. was my thoughtI am to polite to be rude so I again apologized and decided I will never be rescheduling and will be treated much better in poplar bluff where my animals can get toys treats compassion and a bathing services in closet reach. I love the doctor there however this new lady not so much and I won’t pay for a service to be treated that badlya simple I am sorry the vet had a emergency call and had to leave can we reschedule I am so sorry for the inconvenience would have sufficed and avoided me feeling like my two and a half hour drive is not important as your 12 min wasCommon sense can go a long way that was totally uncalled for inappropriate and down right unprofessional
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January 2023 by Taylor
Is only been there once can't give an accurate statement at the time. Will update at a later point
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October 2022 by Theresa Peters
Thanks for the beautiful card!! on the lose of millie our little old beagle. And the kindness you all showed my husband. Thanks for caring!! Theresa Peters