Westlake Ace Hardware is a pleasant and well managed store known for its great customer service. The staff is extremely helpful, knowledgeable, and refreshing, always taking time to assist customers in finding what they need for any project, from hardware and plumbing to electrical and BBQ supplies. They tend to have the items you need. The cashiers do a fantastic job, and you rarely have to wait in line. Some prices are fair while others are considered too high. A noted issue is that the pay terminals, including chip readers, Apple Pay, and tap to pay, often do not work. The store also offers services like sharpening chains for saws promptly.