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April 2023 by Brittany R.
Worst. A b s o l u t e worst hotel stay ever. Booked a king room two days in advance. Arrived almost four hours away from home to find out the "room wasn't available" because it "hadn't been cleaned". THEN we get charged an extra $100 for a different room. AFTER the junkie front desk threatened to refuse service FOR HIS SCREW UP. THEN we get charged a $50 deposit. Get to our room the tub doesn't work, couple lamps don't work, there's a nasty disgusting hair ball in the tub drain. Lets not forget there's no fitted sheet on the bed. None. Theres ONE one hand towel laid on the tub. Sleep was terrible. Every worker acted high off their behinds. Go to check out. We round what little trash we had to make sure the room was good. Go to the desk. Get handed $25. Ask why 25 when we paid the $50 deposit and our room was spotless. The junkie clerk not only charged us but FIVE other people $50 and wrote down we ALL only paid 25. I'm sure he had the high off his life. smh. 2000/2000 don't recommend. Doesn't even deserve the One start you're forced to give it.
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October 2021 by Richard F.
Room was not clean, smelled funky. The front desk tried to open my room at 3 am because they thought it was empty. Shower head was broken and soaked floor after 2 min running.
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October 2021 by Jennifer F.
First, we booked King Rooms and when we arrived we were told that they didn't have any. Rooms were not clean. Our friend (single female) had someone try to come into her room at 3 AM while she was sleeping. Truly scary! This place is not clean and not safe. Do not stay here!
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September 2021 by Megan J.
My friend and I stayed here for two nights to come to Mizzou for the weekend. It was the cheapest hotel available so that's why we picked it, but I would now spend more money to not have to experience this type of hotel again. We could tell when we were checking in that it wasn't going to be the nicest, but it was cheap so whatever right? Well the man in front of us was complaining that someone had stolen his bag while he was gone. This made us nervous so we took our bags when we left on Saturday so no one would steal our belongings. When we got to our room we weren't thrilled. The sheets, pillowcases, and comforter all had stains. Like not new, who knows when they were cleaned last and just gross. In the bathroom, there was trash in the trash can and we had just gotten there and there was a dead bug. We also had NO towels through the entirety of our stay. I asked FIVE times and never got any. The first time the woman told me they were in the dryer and she'd bring them up when they got out. Never got them. Saturday morning I called. Now they were out of towels. I was like you're kidding??? I made it clear i was aggravated and said we better have some tonight. When we got back I called again. She said they'll be there shortly. 30 minutes go by. Still don't have any. I go down to the desk and ask and she was like they still haven't brought them? I said no and she said after she checked this guest in she'd bring them. Well we were going out again so I told her I'd come to the desk to get them when I got back. I did just that and she said I'm trying as she was checking another guest in and told me she'd have them to me that night. They never came. So we had no towels the whole stay. I do feel bad for the manager because it seems she's the only one who maybe cares about the place, but still with everything else I cannot recommend this hotel to anyone.
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September 2021 by Lauren m.
10/10 do not recommend this place to anyone. I would give this place negative stars if I could. I would have preferred to sleep outside in my car for two nights if I could. The door to the room was difficult to open , no real "security measures" anyone could just walk in there and another quests belongings were stolen, Never received towels that were asked for the five different times we asked, trash in the trash can when we arrived to our room, dead bug in the bathroom, stained sheets, pillow cases, and comforter. Just overall a negative, dirty experience and will not be back.
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July 2021 by Sye S.
Three StrikesThis review is lengthy, but it is so important, for your safety, to read it.This property has at least one guest room, #108, without a way to lock/secure the door from the inside, the security chain is missing. My husband and I stayed in this room on July 3, 2021. We did not give it much thought when we first checked in. I was awakened at 3:20 AM by someone attempting to enter our room; that attempt was unsuccessful. Less than a minute went by, I was still at the door debating what to do when the individual returned and was able to get the door open, I yelled at him and threw my weight against the door to shut it. He left and in less than two minutes, the room phone began to ring. It was the front desk apologizing. The clerk had checked this person into room 108, she said her board showed we had checked out right after we had checked in. (AND yes, my husband slept through the first part of this incident.)We checked into the hotel at 7:30 PM and made our way to the room. Upon entering, we noticed the bed had no blanket or bedspread and there was a dirty cleaning cloth on the floor. Shortly after we got settled into the room, the door flew open and a female came barging in. She was so surprised to see us and blurted out, "boy, I am glad you weren't naked." She did not knock or announce who she was, but she did toss us a bedspread so we assumed this was the housekeeper.I contacted the manager/owner via e-mail and he refused to respond. This is the most unprofessionally operated establishment. It was the 4th of July weekend and there were only 4 cars in the parking lot the next morning, that really speaks volumes.There could have been a really bad outcome in either of the first two situations and the Owner could care less about you or your safety.