Central Bank is a community-focused bank holding company based in Jefferson City, Missouri, with over 140 branches and more than 22,000 ATMs nationwide. Customers consistently praise the bank for its friendly and helpful staff. Employees like McKayla Hudson and Chelsea Menard are recognized for their patience and thoroughness in assisting customers. Many reviews highlight exceptional service, whether in person or by phone, making transactions smooth and stress-free. Marcia L. received specific mention for guiding customers through the bridge loan process seamlessly. Additionally, Victoria is noted for her quick and helpful service, reinforcing the bank's commitment to customer satisfaction. Overall, Central Bank is regarded as a reliable choice for banking needs.
Chelsea- rude rude rude. Since when do we blame customers for staffing staffing issues?! You should yell and throw things at the manager not customers. Moving accounts ASAP
May 2023
They have an “un written policy “ and use is at the managers discretion for cashing checks. Valid I.d , thumb print, signed check written on their check paper from a member is not enough…they need to call and confirm further with their customer. I don’t look like I have a tractor for sale apparently. Clear discrimination.
March 2023
Love banking here! Chelsea is always so helpful and sweet with a smile on her face!
