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September 2023 by Dana DeWeese
Even with multiple power outages, the staff got me in and out with professional and courteous service.
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December 2022 by Edward S.
Our 2017 Ford Fusion broke down about 200 miles from home. The Ford dealership we had our car towed to said we needed a new engine ($9,000). We approved in hope to drive the car 5 more years. We couldn't afford a new one. We picked it up yesterday and drove it home. As soon as we got home the car engine alarms. We took it to Fulton Ford. Caleb (Service Department) said they would look it over. He found a recall notice for the original engine failure and talked to me about it. I then called the other Ford Dealership. They refunded all $9,000. It made our Christmas. I would never have thought on an engine recall. Thanks Caleb and Fulton Ford.
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October 2022 by Pamela Spicer
Helped me a lot and very quick
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June 2022 by Jaime Penn
Always nice and friendly and fair priced
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June 2022 by Kalista L.
Words cannot describe how amazing the team at Fulton Ford was, especially Brad and Jackson. If I could put more than 5 stars, I would. I am a new (and young) car buyer. When car shopping, most people were taking gross advantage of me for my age and so when I entered Fulton Ford and was greeted with kind and honest people, I felt at home. Brad walked me through the buying process and helped me pick out the best vehicle for me; he stuck to the parameters I gave him and he made sure I LOVED what I got! Jackson was just an added bonus to the whole experience: he was super knowledgeable about all the financial "stuff" that honestly, I was pretty unsure and nervous about. He sat there and answered every question I had and NEVER once spoke to me like I was stupid (which I am sure I did ask at least one d*** question). They made sure that as I left, I felt safe, comfortable, and happy in my new car. Overall, they went above and beyond, that extra mile, and jumped over hoops for me. No words could describe how happy, pleased, and excited about my first time car buying experience. To Brad and Jackson, THANK YOU!!! To everyone unsure where to go to buy a new/used car, RUN to Fulton Ford!!
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April 2022 by James Clay
Very professional. They made me feel like I was important.
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December 2021 by Mandy Clark
Oil change was quick and well priced
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October 2021 by J B.
Good service
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September 2021 by Shelley Mcgrath
Been to Fulton Ford twice in the last few weeks (different vehicles) Could not ask for better service and both it cost less than I anticipated Thanks
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August 2021 by Diane Berube
Very nice & do whatever they can to make the customer happy.
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August 2021 by Davanna G.
Had my truck serviced here, the customers serve and quality of work was great! Will definitely use them again.
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July 2021 by Lucky Moore
Great place to buy a vehicle. We were treated kindly. Was not rushed. The car saleswoman Cary Smith was great to work with. Highly recommend place!!!
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June 2021 by Paula Schneider
A lovely experience as always
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May 2021 by Rusty Weisman
Breakdowns are never a pleasant thing, but if you have to breakdown somewhere, a 1/2 mile from Fulton Ford is about the best place you could choose. The electrical system in my 2004 F-350 died while I was just 1/2 hour into a trip to Kansas City. The slow electrical failure was a classic sign of a bad alternator, but some of the forum discussion suggested corrosion in a relay panel might also be the problem, and that's a quicker and much cheaper fix. My battery was 3+ years old and I knew that it also needed replaced. My tow truck driver from Tom and Steve's was great, he first took me to an auto parts store where I could buy a good battery at a decent price and then towed me on to Fulton Ford where Caleb the service writer was super helpful. They checked out the relay panel and the alternator and sadly for me the alternator tested bad. The part was not on hand so my repair took a long time waiting for the part to arrive (and it wasn't cheap), but they got it done and done right and Caleb the service tech was forthright, helpful and as pleasant to work with as anyone could every hope for. This will never be the cheapest place to fix your Ford, but they will do it right and Caleb won't steer you wrong.
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April 2021 by David F. Moberg, III
Imagine you're six hundred miles from home. On vacation. Your car breaks down. On Easter. With a dog.The towing company brought us here the next day and I can't state strongly enough how great the experience was because of the folks at Fulton Ford!Caleb and everyone else went out of their way to not only get us back on the road but make us feel a little better about our situation.They fixed the problem without hassles. Didn't try to upsell us into service we didn't need, and handled everything with courtesy and professionalism.Celeste, Ollie and I thank you from the bottom of our hearts!If you folks ever find yourselves in Spooner, WI, the Spotted Cow's on me.
