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January 2024 by James Blanc
Had trouble putting wiper blades I had bought on. Not one, but two associates didn't hesitate to step out in the cold & rain to help me out then on. There are good people here.
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December 2023 by Sarah Myers
I was picking up an online order, but the minute I walked in, the clerks were all smiling, asking what they could do for me. Very nice!! I was in and out within 4 minutes! Only bad thing I can say is, the parking lot should be bigger, somehow. Other than that, I definitely will go back for some more "NAPA Know How!"
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November 2023 by Josh Sprink
Great service. Quick fast and efficient.
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September 2023 by James Hammons
Whenever I can't find anything Napa always has it.
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September 2023 by James Dir
Helped me find the right part!
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April 2023 by John Mindrup
I initially brought my car in to plug it into a computer to run some diagnostics. The guy that helped me was super knowledgeable, and gave me direction as to what possible outcomes it could be. I went back for the parts and Ed helped me with some minor details of the repair parts that were beyond normal customer service acts. Will shop here again. Thanks.
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April 2023 by Victora Tankersley
Great customer service with Dean,we will be going back to him.
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March 2023 by Vanita Howard
Had a part that was hard to find... found it here and was blessed with a discount so we didn't have to continue to drive all over town. Great work guys!
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February 2023 by Matthew Proctor
It was fast and friendly dean was very helpful
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January 2023 by Kaleb Murray
Ed was very helpful! Thank you Ed!
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December 2022 by Union Brothers Tree Care LLC.
Great people. Being going here for awhileThey are kind of people that will help you out when you need it like a friend would
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November 2022 by chase Mist
Good news they had the parts in stock at a fair price!Ordered two small in stock parts at 11 AM on a Wednesday. Never got a confirmation so I went on up and got the parts 5 hours later. Waited just a short 10 minutes ( no other customers there ) and five minutes later they were able to find the order. Conclusion? Nice to have part in stock but, long time to get the parts not sure if I will use them or not in the future.
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September 2022 by Melvina Marshall
The employee at the Napa store who helped me was very polite , patient , knew his job and helped on some advice another auto store told me to do , but he let me know not to do it , he said you don't want to do what it was I was told , I appreciate his help , and he put my wiper blades on for me ??????????????'s ?????????????????????
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August 2022 by Giovanni Louis
Horrible serviceBrought my car in with a low batteryThey tested it said it wasn’t charged enough to get a true resultTold them it had been on a trickle charger for daysThat should tell you somethingThen he said the only way to test it is to keep it over night and charge it what ?! Really ?!He said he didn’t have time to change itLeft and went straight to my mechanic checked battery was bad and still under warranty now napa won’t give me a replacement because my mechanic didn’t give me bad battery back when they replaced itDon’t waste your time with these people who were not willing to help me in the beginning waste of my time
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June 2022 by Steven Sullender
Good size store, clean and well organized. Evon very helpful and willing to look a little deeper to find a part.
