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October 2023 by Michael Schwarz
Took a chainsaw in for a repair which they told me they would contact me when they found out what was wrong with it ( a neighbor gave me it). I heard nothing back for a month and a half even when I called them to get an update on it. They called me with a $120 bill claiming they were only going to charge me for a third of the labor. I will never take any equipment. Do Not take your equipment there for services. You will be scammed.Replie to owner. I was only ever called once when the work was complete. This is the first I have heard that the part were aftermarket.
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September 2023 by Pamela Hughes
After a great deal of trouble finding somewhere to repair a power tool, Waters did exactly what I needed for a reasonable price! If you need product or service, Waters may be just what you are looking for!
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September 2023 by Ali dawoudi
Give cashier a twenty-dollar bill and he said I gave him a 10 even though I only had 20 $bills
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July 2023 by John Gerlt
Great place to find stuff No one else has
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April 2023 by John Atkinson
Their prices are higher than lowes or home depot and didn't have what I needed, but I will still use them sometimes
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April 2023 by Sam Hall
Awesome selection for a local hardware store!!
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January 2023 by Pete Martinez
Store staff were very helpful and the place was clean and organized...
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December 2022 by Ronald Curttright
Over by the pestice/insecticide area a very strong small of chemicals. The wife had to cover her nose with her shirt.
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October 2022 by gregory duty
Went during their remodel and was very impressed by the work they're doing to better the store and the level of customer service provided
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October 2022 by Dale Pulde
Nice. Service. Good work
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October 2022 by Scarlett Garner
This store has been under remodeling for a couple of months it's still no better the customer service is ridiculous no one knows where anything is at all and it doesn't seem that there's any employees in there that have any knowledge of tools or just normal home projects if you ask for something is they call some lady that always sounds very hateful and says I have no idea look on the list
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October 2022 by Stacy R.
I don't recommend this place because they didn't have much inventory, the brands were cheap unless you wanted to pay a ridiculous price and the staff was not very knowledgeable or helpful.
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August 2022 by Logan Dalton
Lazy management, and extremely rude staff. They were completely rude and unprofessional to partner company employees. Narrow-minded and horrible staff. Do not waste your money here.
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July 2022 by Stephanie Reed
The new management ruined Nuts & Bolts. I came in for a T45 Torx wrench and the employee trying to help me did not know what a Torx bit was. With a bit of searching he led me to the screwdriver aisle and suggested the only Torx screwdriver they had, which was a T25. I said that would not work because I needed T45 and showed him the bolt that I needed it to fit, which I had brought along. He tried sticking the screwdriver in just to make sure, then suggested I leave. First good suggestion from this guy.
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July 2022 by Cory Smith
Not sure what waters hardware is. The address listed for this review is for nuts and bolts. Their management is very incompetant, they treated their cashier like trash for helping a customer when they didn't help her or give her help.
