U-Haul Neighborhood Dealer provides friendly and reliable service, making moving easier for customers. Staff members are helpful, honest, and attentive, often going above and beyond to assist with reservations and issues. Many reviews highlight the staff’s willingness to help, even when customers arrive close to closing time; they have been known to stay open late and fix reservation problems quickly, ensuring customer needs are met. The location is praised for its good condition trailers and trucks, and for providing a smooth rental experience with transparent billing and no surprises. Customers appreciate the staff's professionalism, especially during stressful situations like late arrivals or reservation errors. While some frustrations were noted when other renters delayed vehicle returns, management generally handled these issues fairly, and staff remained courteous. Overall, this U-Haul dealer is recognized for its friendly, helpful service and dedication to customer satisfaction, making it a trusted spot for moving needs.
Super easy to work with. Answered all of my many many questions. Friendly and efficient. Trailer was the perfect size!
July 2024
Set up the order online and the staff made pick up and return quick and easy. Great family run business.
July 2024
The service we got was fantastic! They understood how stressed we were concerning our move and made everything easier. I can not say enough good things about this location! Kind, honest and reliable service! Thank you!
